The SPCA Serving Erie County has revised its COVID-19 phase adoption policies in light of new county COVID guidelines.
-Appointments will be necessary for all dog adoptions Monday – Saturday.
-Appointments will be necessary for cats on Saturdays. No appointments are necessary on Saturdays to adopt animals other than dogs or cats.
-At this time, appointments are not required for cats and other small animals Monday – Friday, although this status may change at any time.
The current adoption policy is as outlined below:
THANK YOU FOR CONSIDERING THE SPCA SERVING ERIE COUNTY WHEN YOU DECIDED TO BRING HOME A NEW FAMILY MEMBER!
FOR YOUR PROTECTION AND OURS, THE SPCA SERVING ERIE COUNTY WILL REMAIN CONSISTENT WITH OCCUPANCY GUIDELINES DURING OUR COVID-19 RESPONSE PHASE. FACE MASKS AND SOCIAL DISTANCING ARE REQUIRED!
–Appointments are necessary to adopt dogs at the SPCA Serving Erie County Monday – Saturday.
–Appointments are necessary for cat adoptions on Saturdays.
To reiterate: only those with adoption appointments will be able to adopt a dog or a cat on Saturdays. No appointments are required to adopt bunnies, ferrets, or other small animals or reptiles at this time. (Monday – Friday, no appointments are necessary to adopt cats, rabbits, and other small animals.)
-To schedule an appointment, please call our Adoptions Desk at 716-875-7360, ext. 207, to leave your message.
-Please note: due to a high volume of calls, your call requesting an appointment may not be returned the same day. All calls are returned in the order they are received.
-Because our community is filled with people who love animals and want to adopt, dog adoption appointments are generally scheduled for several days, even weeks, in advance, so be sure to schedule your appointment early.
-Adoption hours are currently 11 a.m. – 5 p.m. Monday through Saturday, and depending on the number of people waiting to see animals, the final group of potential adopters will be allowed to view cats and other small animals at 4 p.m. Monday through Friday. Final dog adoption appointments will be made at 4 p.m. Monday through Saturday, and final appointments for other animals on Saturdays will be at 4 p.m.
-Upon entering the building, it is imperative that you sign in with contact information. We require the name of every guest in your party, including children, for tracing purposes.
-Four people will be allowed per guest pass in animal areas, which means up to four family members or friends should come together to the SPCA to adopt. Please remember if you are planning to adopt an animal, only four people per party will be allowed on each guest pass.
-A limited number of guest passes will be allowed in the cat rooms and small animal areas at any given time. This allows visitors to spend time safely meeting available animals without worry about proximity to other potential adopters. Visitors wishing to view dogs will need to have a
pre-existing appointment to do so.
-Concerning animals other than dogs: each guest pass allows a family time in the animal areas to help accommodate all potential adopters and increase the number of animals who find homes each day. Depending on the volume of visitors on any given day, a time limit may need to be put in place. (Please note: time limits with adoptable animals are only being enforced during our COVID-19 response phase. Normally, we encourage visitors to spend as long as possible with an animal prior to adoption!)
-If you arrive to adopt and the maximum number of people are present Monday through Friday in the cat & small animal viewing areas (appointments are required to adopt cats on Saturdays), you have the opportunity to wait in a small overflow area in our lobby or, if you prefer not to wait there or if that area is filled, outdoors. Your sign-in information determines the order of admission into the building. If you choose to wait outdoors, we will call you on your mobile phone when it is your turn to visit! Remember, you will not be able to view dogs without an appointment on any day, and appointments are necessary for dogs AND cats on Saturdays.
-Wait times to see cats and other small animals Monday through Friday will vary depending on shelter population, so please plan accordingly. If you arrive before 4 p.m. and there is a long wait, you may not be able to view the animals on the day you visit. Also, please remember that dog adoptions are only available by appointment every day, and cat adoptions are available WITHOUT appointments Monday – Friday, and WITH appointments Saturdays. Thank you for understanding our efforts to abide by occupancy guidelines; while not viewing animals on the day you visit is frustrating for all involved, we must make every effort to remain consistent with current health regulations in place to keep our visitors safe.
-Adoption hours are 11 a.m. – 5 p.m. Monday through Saturday. On Monday through Friday, the final group of potential adopters will be allowed in cat/small animal adoption areas one hour prior to closing if space allows. Final dog adoption appointments will be made at 4 p.m. each day, and final cat adoption appointments on Saturdays will be made at 4 p.m. (appointments are not required to adopt cats Monday – Friday, and are not required at all to adopt bunnies, ferrets, reptiles and other small animals).
-This bears repeating: we may not be able to accommodate everyone on any given day. Depending on the number of people who have arrived at the shelter before you, it is possible you will not be able to see animals on the day you visit. Believe us, we don’t like it either. We’re in the business of placing these animals in new homes…including YOURS! But we understand, and hope you understand, this is for your safety as well as the safety of our volunteers and staff members.
-See animals available for adoption on this page! Remember, our population changes several times each day, so you’ll want to check back frequently!
-Our adoption policies during this COVID era are changing frequently in response to community developments. Please remember to check this website prior to your visit for our most current adoption policy.
THANK YOU FOR YOUR PATIENCE AS WE WORK TOGETHER TO KEEP PEOPLE & ANIMALS SAFE & HEALTHY!
–Gina Lattuca, SPCA Serving Erie County Chief Communications Officer