Updated April 14, 3:32 p.m.

MASK POLICY: Face masks are REQUIRED for all unvaccinated adults & children, and for all adults & children utilizing services in the Lipsey Clinic, Wildlife Department, or participating in a Humane Education program, regardless of vaccination status. Masks are OPTIONAL for vaccinated individuals not utilizing services of the Humane Education Department, Wildlife Department, or Lipsey Clinic.

 



SPCA SERVICES & PROGRAMS

During the COVID pandemic, the SPCA Serving Erie County is regularly modifying its services and programs in an effort to protect community members, patrons, volunteers, and staff members. This information is updated when necessary, and supersedes other information you may see on this website or others. Thank you!


ANIMAL ADOPTIONS:

-Beginning Monday, April 18, 2022, no appointments will be necessary for any animal adoptions!

-Adoptions are open Monday – Saturday, 11 a.m. – 5 p.m.


ANIMAL ADMISSIONS:

-Only those wearing appropriate face masks, regardless of vaccination status
will be permitted to enter the SPCA.

-The SPCA admits surrendered animals BY APPOINTMENT ONLY at this time and you will be added to a surrender waiting list. There is a long WAITING LIST TO SURRENDER ANIMALS. This list is vital in allowing us to save animals’ lives and remain open for animal admissions. As of March 8, cat and dog surrenders are being scheduled in April of 2022. Please think ahead and make your surrender appointments early! Can’t wait? Learn more about the REHOME BY Adopt-a-Pet.com program here >>

-If you need to rehome your pet more quickly, or are interested in finding a home for your pet on your own, learn more about the REHOME BY Adopt-a-Pet.com program here >>

-Admission appointments will be made in accordance with staff and shelter population during this updated COVID Response phase. We will also schedule appointments around the admission of animals already owned by the SPCA residing in volunteer foster homes (200+ animals) who will slowly and safely be brought back into the shelter and placed for adoption.

-Please know we do not take your patience in this matter for granted! The consideration you’ve shown us during this phase is tremendously appreciated.

-If you are calling Monday through Saturday, 8 a.m.-4 p.m., please call 716-875-7360, press 0, and ask for the Admissions Department. If you are calling Monday through Saturday, 4 p.m.-7:30 p.m., with an emergency only, please call 716-875-7360, ext. 214.

-At this time we are unable to assist after 7:30 p.m., however, there are emergency animal clinics in Erie County with systems in place to assist you after 7:30 p.m.

 

ANIMAL EMERGENCIES, ANIMAL RESCUE, & ANIMAL CRUELTY INVESTIGATIONS:
-If you are experiencing an emergency with your animal or find that an animal is in an emergency situation, please call the SPCA Monday through Sunday, 8 a.m. – 7:30 p.m., at 716-875-7360, ext. 214.

-At this time we are unable to assist after 7:30 p.m., however, there are emergency animal clinics, animal control organizations, and law enforcement agencies in Erie County with systems in place to assist you between 7:30 p.m. and 8 a.m.

-When you call, please advise the dispatcher if you or any members of your household are experiencing flu-like symptoms. This information will ensure first responders can prepare to prevent the spread of any illnesses.

DONATIONS:
-Those wishing to make financial donations are encouraged to do so online, by phone at 716-875-7360 ext. 227, or through the mail at SPCA Serving Erie County, 300 Harlem Rd., West Seneca, NY 14224.

-The SPCA is once again able to accept in-kind donations of towels, sheets, blankets, newspapers, etc. dropped off by those wearing masks at our West Seneca shelter’s Adoptions doors! Although we are not able to pick up these donations, we sincerely appreciate the time and effort made by those who think of our animals and drop off these items to us. Receipts for in-kind donations can be picked up at the time of donation drop-off.

EDUCATIONAL FARM:

OPEN
once again to the general public! Educational Farm hours:

Monday – Saturday: 11 a.m. – 4:30 p.m.
Sunday: Closed

-Those interested in adopting farm animals or fowl should call 716-875-7360, ext. 212 or 215 for more information.

-If you have farm animals or fowl you wish to surrender to the SPCA Serving Erie County,  please follow the Animal Admissions guidelines above.

-Only those wearing appropriate face masks, regardless of vaccination status
will be permitted to enter the Educational Farm.


END-OF-LIFE SERVICES:

-If you have made that difficult decision for your pet, the SPCA is still able to help with euthanasia services at this time BY APPOINTMENT.

-If you are calling Monday through Saturday, 8 a.m.-4 p.m., please call 716-875-7360, press 0, and ask for the Admissions Department to make your appointment. If you are calling Monday through Saturday, 4 p.m.-7:30 p.m., in an emergency euthanasia situation only, please call 716-875-7360, ext. 214.

-Only those wearing appropriate face masks, regardless of vaccination status
will be permitted to enter the SPCA.

-Information on pet euthanasia  is available here >>  

FIELD TRIPS, TOURS, OTHER GROUP VISITS:
See virtual field trip and tour options here >>

HUMANE EDUCATION:
-See existing programs for children, including Tale for Two,  here >>

-Only those wearing appropriate face masks, regardless of vaccination status
will be permitted to enter the SPCA.

LIPSEY CLINIC AT THE SPCA SERVING ERIE COUNTY:

-We are thrilled to welcome back Dr. Puleo from her maternity leave! As we transition back to our normal operations, we will first ensure priority of our existing clients by opening up appointments, and will ultimately reopen on a full-scale basis. We’ll keep you posted as we gradually start to welcome new clients again, so keep watching this page! We hope to see you and your pet soon!

-See the Lipsey Clinic page here >>

PETIQUE:
OPEN to the general public Monday – Saturday, 11 a.m. – 4:30 p.m.  The number of people shopping in the Petique at one time will remain in accordance with current county occupancy guidelines.

-Only those wearing appropriate face masks, regardless of vaccination status
will be permitted to enter the Petique.

Curbside pick-up is available to the general public. For more information on curbside pick-up and items available, please contact the Petique: 716-875-7360, ext. 237. You may pay for your items by credit card over the phone, or have exact cash with you when you arrive at 300 Harlem Rd., West Seneca to pick up your items! When you arrive, just call the number above and we will bring your items out to you. We promise, we’ll be wearing face masks, and we ask that you wear yours as well!

VOLUNTEERS:
-There is an immediate need for volunteers in particular departments. See those volunteer opportunities here >>

-Only those wearing appropriate face masks, regardless of vaccination status
will be permitted to enter the SPCA.

WILDLIFE:
-The Wildlife Department will be responding to animal emergencies.

-Anyone with a wild animal emergency should CALL BEFORE TOUCHING THE ANIMAL(s) OR BRINGING THE ANIMAL(s) IN!

-Only those wearing appropriate face masks, regardless of vaccination status
will be permitted to enter the SPCA.

-The Wildlife Department at the SPCA can be reached Monday – Sunday, INCLUDING HOLIDAYS, at the following times:

8 a.m. – 8 p.m. : Please call 716-875-7360, ext. 247.
8 p.m. – 8 a.m. : We are closed.

 

At this time, other departments will operate in limited capacities. Again, this information is rapidly changing.


PETS IN HOMES

Can you assist ill family members or friends by caring for the household pet(s) if someone becomes ill? If so, click on the images below for full-sized infographics to share, courtesy of Animalsheltering.org:

  

Pertaining to pets in homes, Animalsheltering.org recommends pet owners take the following simple steps to ensure preparedness in case of illness:

– Identify a family member or friend who can care for pets if someone in the household becomes ill;
– Have crates, food, and extra supplies on hand for quick movement of pets should it become necessary;
– All animal vaccines should be up-to-date in the event boarding becomes necessary;
– Ensure all medications are documented with dosages, administering directions, and if possible, your veterinarian’s prescription;
– Ensure pets are wearing identification (collar & ID tag) or are microchipped.

The SPCA also reminds you to eliminate any contact with your pet if you are exhibiting signs of illness.

-Find a list of recommendations for SPCA Officer Tyler Robertson’s  PET DISASTER PREPAREDNESS KIT here >>

-Find SPCA Serving Erie County recommendations for properly caring for your pets during this COVID-19 Response period here >>

-Find information on equine care during the COVID-19 pandemic here >>

-For more information on your pets and COVID-19, please speak with your veterinarian.


CURRENT INFO: Pets & COVID-19

Because information and updates are continuing to change at an incredibly rapid pace, we do not want to run the risk of providing anything less than the most current information concerning animals and COVID-19. The SPCA urges viewers of our website to seek information at any given time by speaking personally with their trusted veterinarians, or find relevant up-to-date information using one of the trusted resources we’ve cited in the past:
Centers for Disease Control and Protection (CDC)
-Humane Society Veterinary Medical Association (HSVMA)
-American Veterinary Medical Association (AVMA)
-World Small Animal Veterinary Association (WSAVA)
-United States Department of Agriculture (USDA)

In a WSAVA advisory document entitled The New Coronavirus and Companion Animals, it is stated, “You should restrict contact with pets and other animals while you are sick with COVID-19, just like you would around other people,” recommending that people sick with COVID-19 limit contact with animals until more information is known about the virus. “This is a rapidly evolving situation and information will be updated as it becomes available.”


This page will be regularly updated with the most current developments at the SPCA Serving Erie County. Please check back frequently.

–Gina Lattuca, SPCA Chief Communications Officer

Reading to SPCA Animals is Back!
New Tale for Two Season Offers In-Person and Virtual Options.

September 1, 2021
By: SPCA Chief Communications Officer Gina Lattuca

The SPCA Serving Erie County is now welcoming readers into its 2021 – 2022 season Tale for Two program, encouraging children ages six through 16 to read aloud to adoptable animals at the SPCA, or therapy pets who are volunteers of the SPCA’s Paws for Love program! Animals benefit from the increased socialization and reduced stress levels, while children work on their literacy and reading skills, building their self-esteem and confidence.

If registered for in-person reading, one adult and one child can visit the SPCA’s 300 Harlem Rd., West Seneca shelter to read aloud to shelter pets. To remain consistent with COVID-related occupancy guidelines, only six child/adult teams will be allowed on the Adoptions floor at any given time, so space is extremely limited.

Virtual reading will take place on a Zoom call, during which participants will read to a Paws for Love therapy animal. Each virtual session will conclude with an opportunity for the child to ask the shelter representative questions about the animal or the SPCA.

This year’s reading season begins October 4, and is available in a three-month package (program cost: $50 for one 30-minute in-person reading session per week, or unlimited 30-minute virtual reading sessions); a ’21-’22 school year package (program cost: $85 for one 30-minute in-person reading session per week, or unlimited 30-minute virtual reading sessions; this package has an end date of June 9, 2022); or a full year 12-month package (program cost: $125 for one 30-minute in-person reading session per week, or unlimited 30-minute virtual reading sessions; this package has an end date of September 15, 2022).

In-person shelter reading opportunities along with virtual reading slots are available Mondays and Wednesdays, 5 p.m. – 6:30 p.m., at the SPCA’s 300 Harlem Rd., West Seneca shelter. 

Children can read from their own reading materials, or make a selection from the SPCA’s library.

REGISTER NOW  to choose your reading package and to select your desired virtual orientation date (orientation is mandatory for adults and recommended for the child readers). Space is extremely limited. For more information on Tale for Two, please contact SPCA Director of Humane Education Christine Davis at 716-875-7360, ext. 262, or christined@yourspca.org .

Register for TALE FOR TWO now!


From the SPCA’s Humane Education Department regarding the safety of children participating in one of the Humane Ed programs:

“The SPCA Serving Erie County has and always has had strict cleaning and safety policies in place due to the nature of animal sheltering and the potential for zoonotic disease exposure. During the age of COVID-19, we will follow all CDC guidelines and recommendations. At this time, the SPCA Humane Education Department requires social distancing and masks for all participants, regardless of vaccination status. There will also be a temperature check and COVID screening prior to entry.”

Please click on the image below for more information on the SPCA’s Guest Services Coordinator job opening:

Scentimental SPCA Tale Blooms at Mischler’s Florist and Greenhouses 

July 29, 2021
By: SPCA Chief Communications Officer Gina Lattuca

People find love at the SPCA Serving Erie County every day.

They’ve called us Match.com. eHarmony.

But Ancestry.com? This was a first.

To be fair, this magic moment did not actually happen at the SPCA’s West Seneca shelter. It actually started nearly eight years ago at our former shelter in Tonawanda…November 30, 2013, to be exact…and continued this summer at Mischler’s Florist and Greenhouses in Williamsville.

That’s where Mark Yadon, vice president of Mischler’s, brings his dog, Foster, to work each day. As Yadon tells us, Foster happily greets customers as they begin their shopping…just for a few moments, Yadon said…then makes his way back to “dad.”

One day this summer, Foster left Yadon’s side to greet a male customer and didn’t immediately return. Yadon, wondering why Foster was uncharacteristically gone so long, headed to where the customer was shopping, and there with the shopper was Foster. Yadon says Foster simply would not leave the man’s side and kept sniffing his ankle and leg. When Yadon commented on this unusual behavior exhibited by Foster, the shopper replied that Foster may smell his own dog on him and that could be why Foster remained next to him.

Yadon and the customer started talking dogs, and the customer mentioned that he and his wife, Cheryl, had adopted their dog, an Australian Shepherd mix like Foster, from the SPCA Serving Erie County about seven years or so ago. He explained that their dog, Luke, was just  a puppy at the time, transported to the SPCA from Kentucky days earlier.

Yadon marveled at this adoption story because, like Luke, FOSTER was adopted from the SPCA Serving Erie County about seven years or so ago, and…yes…FOSTER was a puppy just transported to the SPCA from Kentucky.

Foster’s original name, Yadon shared, was “Randy.” Luke’s original name, the customer said, was “Travis.”

Randy. Travis. Littermates, it turns out, from the City Animal Shelter in Menifee, KY, transported from that overcrowded shelter to the SPCA Serving Erie County on November 26, 2013. Randy was adopted November 30, 2013 at 12:38 p.m., and Travis, the same day at 1:01 p.m.

The customer, Patrick Baird of Tonawanda, returned to Mischler’s the following week with Luke (Luke Skywalker is his full name) and the former Randy/Travis, now Foster/Luke, enjoyed a happy family reunion, all thanks to one expert sniffer who overstayed his welcome with a customer!

We know we speak for these two canines when we say being reunited must have felt so good. In the words of Randy Travis, they were too gone for too long.

You can meet the famous Foster at Mischler’s Florist and Greenhouses, 118 South Forest Road in Williamsville!

See the story on WGRZ-TV here >>

A special thank you to Mark and Foster Yadon and Patrick, Cheryl, and Luke Baird for allowing us to share this heartwarming tale!

SPCA’S SPECIAL BIRTHDAY GIFTS TO JUST PIZZA OWNER MARY ALLOY: DEDICATION OF A ‘DOG SUITE’ & PAWS IN THE PARK ’21 

July 7, 2021
By: SPCA Chief Communications Officer Gina Lattuca


UPDATE, JULY 14: “The dogs love each other!” That’s the latest report we received from Mary, who sent us this photo of her daughter’s two dogs, Rocky (formerly Caspian!), left, and Asia!


UPDATE, JULY 9: Just when you think a story cannot become more meaningful than it already is, it does! When Mary Alloy and her son, Alex, visited the SPCA July 7 and learned one of our kennels is now permanently dedicated to Mary, they of course had to take a moment to meet the first dog whose presence graced this elite suite! That dog was German Shepherd Caspian, and clearly Caspian turned on the charm for Mary right away!

Alex quickly contacted his sister, Stacy, and possible adoption plans were  made. Today, Caspian, now named Rocky (although Angel was the first new name considered!), is the newest Alloy family member!  You never know when he may be making an appearance outside the 2319 Niagara Falls Blvd., Amherst location where he’s pictured below, with Alex and Stacy! Here’s to a wonderful, new beginning for all involved! Congratulations to the Alloy Family!


 
 

Mary Alloy is just one of those people who makes our community a better place. As owner of Amherst’s JUST PIZZA location, she has been a longtime donor and friend of the SPCA Serving Erie County, doing and giving so much to help give our animals second chances.

Today, July 7, is Mary’s birthday, and we couldn’t think of a better day to honor her in two ways!

This year’s Paws in the Park walk has been dedicated to Mary, and today’s surprise birthday gift was the permanent naming of a “Dog Suite” (kennel B-7, of course, for her 7/7 Birthday!) in Mary’s honor!

Check out the photo album from today’s tribute that includes pictures of Mary and her wonderful son, Alex, along with the photos in this story here >>

Mary, thank you for your unending generosity…your permanent smile no matter the circumstances, no matter how you’re feeling…and for showing love and kindness to every animal and person who come your way. You are a rare individual and our organization is blessed by your friendship and compassion.

Check out Mary’s Paws in the Park team, the Just Pizza Warriors, at https://bit.ly/3yrVUoQ !

SPCA Serving Erie County LVT Constantino is Nominee for 2021 American Humane Hero Veterinary Nurse Award

Vote for Marisa each day >>

June 18, 2021 — The annual American Humane Hero Veterinarian and Hero Veterinary Nurse Awards™ honor the heroes who dedicate their lives to making a difference in animals’ lives, and this year, the SPCA Serving Erie County’s Marisa Constantino, LVT and Dr. Allison Kean, DVM were both nominated for these awards and recognition!

Constantino, pictured here, is one of five veterinary nurses selected to advance to the voting round!

Voting for the 2021 American Humane Hero Veterinarian and Hero Veterinary Nurse Awards™ ,  sponsored by Zoetis Petcare, is now open!  From now until 12 p.m. Pacific Time on July 29, 2021, you can vote for your favorite vet and vet nurse each day. Your votes will determine the winners that will be featured on Hallmark Channel this fall.

If you are a U.S. resident at least 18 years old, please vote for Marisa each day right here >>

Marisa was nominated due to the outstanding care she provides. Her nomination at AmericanHumane.org reads as follows: 

Marisa demonstrates the characteristics of an American Hero Veterinary Nurse on a daily basis. She demonstrates the perfect balance of professionalism, compassion, logic, curiosity, and reason. Marisa approaches each animal she is presented with as if that animal is the only one she will treat that day, and may not see again. For a large, open admission, multi-species shelter, and public-facing clinic, Marisa does the work of 3 technicians. She has taken on the role of trainer and mentor to a large number of 4th year veterinary students on a regular shelter rotation, and does so with the knowledge that she has been influenced by preceptor mentors like her, and strives to pay it forward, also with the knowledge that these future veterinarians will depend on the talents and skills of technicians as they settle into their career, and knowing how to navigate that partnership with grace and professional respect is crucial.

 As animal welfare shifts to a true social service initiative, the ability to serve people with the same respect as animals in need is a skill that Marisa demonstrates without even trying. She sees the big picture, and works to undo much of the oppression and discrimination that many clients seeking services have experienced at some point in their lives. Marisa sees only solutions, not barriers. 

Animal welfare needs to care about people as much as it cares about animals, and Marisa is a perfect vision of that goal. 

The SPCA’s Vice President of Veterinary Services, Melanie Rushforth, says, “It is an honor to work with someone like Marisa on a daily basis.  She is a humble caretaker and an innovative veterinary nurse who represents the industry with the utmost professionalism.  She helps others be better.” We couldn’t agree more!

One winning Hero Veterinarian and Hero Veterinary Nurse will be featured on the 2021 American Humane Hero Dog Awards® broadcast on Hallmark Channel this fall!

Please take this opportunity to vote for Marisa as recipient of the American Humane Hero Veterinary Nurse Award™, and encourage your friends and family members to do the same! 

–SPCA Chief Communications Officer Gina Lattuca

 

Tommy the Cat: Reunited for Christmas! One Stray Cat’s Buffalo-to-North Carolina Journey Home for the Holidays

December 10, 2020
By: SPCA Serving Erie County Chief Communications Officer Gina Lattuca

See Tommy’s video here >>
“Reunited for Christmas” sounds like a favorite holiday movie with a fantasy ending. For Tommy the cat, however, this holiday fantasy ending was real!

Tommy, a sweet kitten, was adopted  at the SPCA Serving Erie County by then-Buffalo resident Frances Grinage back in June of 2018.  As part of his adoption, Tommy was microchipped at the SPCA. Frances says he fit right into her Buffalo home, where he lived with other four-footed friends…among them, dogs CoCo and Baby.

Frances tells us that every night, Tommy, CoCo, and Baby contentedly shared her bed for their nightly slumber, and that every morning, Tommy would wake her up with a “kiss” on the nose.

In August of 2020, Frances found herself on the move to North Carolina. Tommy, however, had other plans; as Frances was packing up the car to leave, Tommy escaped. Frances said she searched high and low and wanted to remain in Buffalo until she found Tommy, but finally had to begin her road trip without her beloved boy.

Jump ahead to earlier this December week. A good Samaritan who found a very sweet, stray cat arrived at the SPCA to surrender the kitty. It turns out this sweet cat was microchipped…and that chip identified Tommy’s owner as Frances.

When Frances received the call that Tommy had been found (approximately one mile from where Frances had lived!), she said she was elated! “I couldn’t believe it!” said Frances. “I felt like my heart was going to explode! All I wanted for Christmas was to have my Tommy back.”

The SPCA team went to work, and on Wednesday, December 9 (coincidentally during the annual SPCA T-Mobile Radiothon with Newsradio 930 WBEN and Star 102.5 FM Radio!), with a little help from the SPCA’s Cary Munschauer, Tommy packed his bags and headed to the Buffalo airport for his 1:30 p.m. flight to North Carolina!

As pictured here, Tommy patiently awaited his departure at the airport…seems he had a little bit to say when it was slightly delayed…but Tommy’s flight was closely monitored and it appeared to be a smooth trip home.

Frances contacted us early this morning to say that Tommy arrived safely home, and was resting after his travels! “He cried a lot at first, and was extremely nervous. He finally settled down around 8 p.m.”

Frances added that a 4 1/2-month break apparently did nothing to change Tommy’s routine! Right away, Frances tells us, “…he did recognize me and also CoCo and Baby! We all slept together again! It felt like old times.”

Even during a year as difficult as 2020, Tommy’s tale proves that miracles really do happen, especially in the City of Good Neighbors. An entire community came together to help this cat reunite with his loving mom and family.

“I’m truly happy he’s home,” says Frances. “Thank you and the entire staff of the SPCA for my early Christmas gift!”

See Tommy in this video re-telling of his story:

You can help make miracles like this happen at the SPCA Serving Erie County every day! Make your gift today >> 

William Mattar ‘Rescue a Shelter Animal’ Campaign Features SPCA Serving Erie County’s Unending Work

November 24, 2020

UPDATE, DECEMBER 4, 2020: See more on this campaign on WKBW-TV’s AM Buffalo!
___________________________________________________

Car accident attorney William Mattar recently teamed up with the SPCA Serving Erie County to produce a new television commercial showcasing the SPCA’s tireless and vital work. The spot premiered during the law firm’s annual Rescue a Shelter Animal campaign and features several clips of what happens behind the scenes at the humane society, echoing the message that the SPCA NEVER STOPS.

“From our Rescue a Shelter Animal campaign, we have been able to learn so much about the SPCA Serving Erie County. Our campaign has always focused on rescuing animals. As important as that still is, and in growing our relationship with the Erie County SPCA, we learned that they never stop serving our community. By sponsoring the SPCA and developing this commercial, we wanted the public to be aware of all the vital work they do and encourage everyone to support them at this crucial time. Because once you see it firsthand, you want to help, and you feel a sense of responsibility to make everyone else around you aware,” said William Mattar, pictured here with Peanut Butter Mattar.

“We at the SPCA take that word ‘serving’ in our name very seriously,” says Gina Lattuca, SPCA Serving Erie County chief communications officer. “During this COVID phase, with the patient support of our community members, services like animal rescue, cruelty investigations, wildlife rehabilitation, animal adoptions and admissions, and more still haven’t stopped. We’re incredibly thankful to William Mattar and his team for allowing us to share that message and, in this commercial, provide a rare, behind-the-scenes peek into the work going on every day at the SPCA Serving Erie County.”

Before an animal is paired with its forever home, the SPCA staff and volunteers work tirelessly preparing animals for adoption, including behavioral development, training, providing veterinary care, and everything in between. “Without their ongoing efforts to prepare these animals for a smooth and lasting transition to their forever homes, adoptions would not be successful,” said William Mattar. With the launch of this commercial and through the law firm’s Rescue a Shelter Animal campaign, William Mattar encourages the public to support the SPCA Serving Erie County by providing donations that go directly towards rescuing animals, providing essential resources, and fighting animal cruelty.

William Mattar covered the cost of the SPCA Serving Erie County commercial and has donated all the airtime.  The commercial is available below, or watch it on the William Mattar Rescue a Shelter Animal campaign page (beneath the Pet Photo Contest information).

For more information, visit www.WilliamMattar.com.

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