Ladies and gentlemen….drum roll, please!
The Spectrum News Buffalo
EVERYDAY HERO
for Thursday, December 17, 2020:
Click on the image below to see this spotlight on a volunteer who dedicates her life to making our animals’ lives better! THANK YOU, CARY!
December 10, 2020
By: SPCA Serving Erie County Chief Communications Officer Gina Lattuca
See Tommy’s video here >>
“Reunited for Christmas” sounds like a favorite holiday movie with a fantasy ending. For Tommy the cat, however, this holiday fantasy ending was real!
Tommy, a sweet kitten, was adopted at the SPCA Serving Erie County by then-Buffalo resident Frances Grinage back in June of 2018. As part of his adoption, Tommy was microchipped at the SPCA. Frances says he fit right into her Buffalo home, where he lived with other four-footed friends…among them, dogs CoCo and Baby.
Frances tells us that every night, Tommy, CoCo, and Baby contentedly shared her bed for their nightly slumber, and that every morning, Tommy would wake her up with a “kiss” on the nose.
In August of 2020, Frances found herself on the move to North Carolina. Tommy, however, had other plans; as Frances was packing up the car to leave, Tommy escaped. Frances said she searched high and low and wanted to remain in Buffalo until she found Tommy, but finally had to begin her road trip without her beloved boy.
Jump ahead to earlier this December week. A good Samaritan who found a very sweet, stray cat arrived at the SPCA to surrender the kitty. It turns out this sweet cat was microchipped…and that chip identified Tommy’s owner as Frances.
When Frances received the call that Tommy had 
been found (approximately one mile from where Frances had lived!), she said she was elated! “I couldn’t believe it!” said Frances. “I felt like my heart was going to explode! All I wanted for Christmas was to have my Tommy back.”
The SPCA team went to work, and on Wednesday, December 9 (coincidentally during the annual SPCA T-Mobile Radiothon with Newsradio 930 WBEN and Star 102.5 FM Radio!), with a little help from the SPCA’s Cary Munschauer, Tommy packed his bags and headed to the Buffalo airport for his 1:30 p.m. flight to North Carolina!
As pictured here, Tommy patiently awaited his departure at the airport…seems he had a little bit to say when it was slightly delayed…but Tommy’s flight was closely monitored and it appeared to be a smooth trip home.
Frances contacted us early this morning to say that Tommy arrived safely home, and was resting after his travels! “He cried a lot at first, and was extremely nervous. He finally settled down around 8 p.m.”
Frances added that a 4 1/2-month break apparently did nothing to change 
Tommy’s routine! Right away, Frances tells us, “…he did recognize me and also CoCo and Baby! 
We all slept together again! It felt like old times.”
Even during a year as difficult as 2020, Tommy’s tale proves that miracles really do happen, especially in the City of Good Neighbors. An entire community came together to help this cat reunite with his loving mom and family.
“I’m truly happy he’s home,” says Frances. “Thank you and the entire staff of the SPCA for my early Christmas gift!”
See Tommy in this video re-telling of his story:
November 24, 2020
UPDATE, DECEMBER 4, 2020: See more on this campaign on WKBW-TV’s AM Buffalo!
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Car accident attorney William Mattar recently teamed up with the SPCA Serving Erie County to produce a new television commercial showcasing the SPCA’s tireless and vital work. The spot premiered during the law firm’s annual Rescue a Shelter Animal campaign and features several clips of what happens behind the scenes at the humane society, echoing the message that the SPCA NEVER STOPS.
“From our Rescue a Shelter Animal campaign, we have been able to learn so 
much about the SPCA Serving Erie County. Our campaign has always focused on rescuing animals. As important as that still is, and in growing our relationship with the Erie County SPCA, we learned that they never stop serving our community. By sponsoring the SPCA and developing this commercial, we wanted the public to be aware of all the vital work they do and encourage everyone to support them at this crucial time. Because once you see it firsthand, you want to help, and you feel a sense of responsibility to make everyone else around you aware,” said William Mattar, pictured here with Peanut Butter Mattar.
“We at the SPCA take that word ‘serving’ in our name very seriously,” says Gina Lattuca, SPCA Serving Erie County chief communications officer. “During this COVID phase, with the patient support of our community members, services like animal rescue, cruelty investigations, wildlife rehabilitation, animal adoptions and admissions, and more still haven’t stopped. We’re incredibly thankful to William Mattar and his team for allowing us to share that message and, in this commercial, provide a rare, behind-the-scenes peek into the work going on every day at the SPCA Serving Erie County.”
Before an animal is paired with its forever home, the SPCA staff and volunteers work tirelessly preparing animals for adoption, including behavioral development, training, providing veterinary care, and everything in between. “Without their ongoing efforts to prepare these animals for a smooth and lasting transition to their forever homes, adoptions would not be successful,” said William Mattar. With the launch of this commercial and through the law firm’s Rescue a Shelter Animal campaign, William Mattar encourages the public to support the SPCA Serving Erie County by providing donations that go directly towards rescuing animals, providing essential resources, and fighting animal cruelty.
William Mattar covered the cost of the SPCA Serving Erie County commercial and has donated all the airtime. The commercial is available below, or watch it on the William Mattar Rescue a Shelter Animal campaign page (beneath the Pet Photo Contest information).
For more information, visit www.WilliamMattar.com.
New York State has recognized veterinary practices such as the Lipsey Clinic at the SPCA Serving Erie County as essential and are allowing them to operate during the COVID-19 pandemic. To protect staff from the spread of this virus, veterinary clinics such as the Lipsey Clinic at the SPCA Serving Erie County have made considerations to protect both human and animal health.
The Lipsey Clinic at the SPCA Serving Erie County veterinarians are applying careful professional judgment to case management so that needed care for animals continues to be provided while limiting staff and client person-to-person exposure. This may also include prioritizing urgent patient visits and postponing non-urgent veterinary visits and elective procedures until regular business operations resume in Western New York. In some jurisdictions, executive orders will directly influence what types of procedures may be performed.
The greatest risk of COVID-19 exposure to staff at veterinary clinics comes from person-to-person transmission through respiratory droplets from coughing, sneezing, or talking, which is the main way SARS-CoV-2 spreads. Clinic staff are continuing to self-screen daily, at the beginning of shifts prior to interacting with staff and clients and will practice social distancing. The Lipsey Clinic at the SPCA Serving Erie County is taking additional precautions to minimize staff contact with all pet owners.
Effective immediately, the Lipsey Clinic at the SPCA Serving Erie County will enforce the following procedures in addition to the standard directive for all individuals to wear a mask that covers the nose and mouth completely and socially distance at least six feet apart when in an area with other people.
-When a client calls to make an appointment, the receptionist will inform the client that only one person will be allowed to approach the building to pass along the pet to a veterinary staff member within the entryway/double doors at the Lipsey Clinic at the SPCA Serving Erie County and anyone else along for the appointment will have to wait in the car. At this time, the receptionist will ask if the pet has had any exposure to a person with suspected or confirmed COVID-19. The receptionist will gather applicable information for the pet’s appointment at this time. Any pet who has had exposure to an individual with suspected or confirmed COVID-19 will be deferred to an appointment at a later time.
-Upon arriving for an appointment, the client must call from the car upon arrival. At this time, an assistant may gather pertinent information from the client regarding the concerns for the veterinary visit.
-When the building is cleared from the previous appointment, the client will be invited by phone to approach the building with the pet to hand off the pet to a veterinary assistant at the double doors of the Lipsey Clinic. Only one person should approach the doors with the pet. Pet owners will not be allowed to enter the building.
-A veterinary assistant will weigh the pet in the lobby and bring the pet to the exam room for exam and treatment. Upon completion of the exam, the owner will be called again to discuss any treatments necessary. After treatments are performed, the owner will be called and given the total for the visit, and will complete the check-out process over the phone prior to collecting the pet if the owner is paying by credit card (this is preferred). If the owner is paying with cash, the owner may approach the building if another pet owner is not present, pay for services and receive change, and at that time, retrieve the pet and accompanying paperwork.
It is essential for the health and safety of staff and clients that these safety directives be followed.
For more information, please visit the Lipsey Clinic page >>
— Melanie Rushforth, SPCA Vice President of Veterinary Services
But dog adoption and visitation appointments, while time-consuming and inconvenient, are the best way to keep members of our community, our volunteers, and our staff members healthy and safe during our ongoing COVID Response period. Plus, same-day appointments are often available!
Find the answers to some of the questions you may have regarding dog visitation and adoptions below.
“Why do I need to make an appointment to adopt a dog?”
We at the SPCA Serving Erie County love all our animals equally, of course…we can’t play favorites! However, our dogs seem to attract a higher number of visitors. To comply with the SPCA’s COVID-era occupancy guidelines, we minimize traffic in our kennel/dog areas through appointment adoptions and viewing. This is to help preserve the health and safety of our visitors, as well as the health and safety of our volunteers and staff members.
Same-day appointments are often available, but during periods of high-volume calls, your appointment may be scheduled for later in the week.
“Do I need appointments to adopt other animals?”
Appointments are required for cat adoptions on Saturdays only.
The reason? Saturdays are our biggest adoption day and often attract hundreds of potential adopters, and with our current occupancy guidelines, we just can’t allow this (as much as we’d like to). No appointments are needed for other animals at this time.
“How do I make an appointment to adopt a dog?”
Make your appointment by calling 716-875-7360, ext. 207. PLEASE LEAVE ONLY ONE MESSAGE! Your call will be returned in the order it was received.
“I left a message earlier today. Why hasn’t anyone called me back yet? Should I leave another message?”
The SPCA averages approximately 100 dog appointment request phone messages each day. That’s no exaggeration. EACH DAY. Your call will be returned in the order it was received. Same-day appointments are sometimes available. However, because our community is filled with so many dog-lovers who want to visit, it may not be returned the same day. Depending on the number of messages left before yours, your call may not be returned by our Adoptions crew for one or two business days. Please do not leave additional messages!
“When can I expect my appointment to be scheduled? Will it be the same day?”
Because we receive about 100 requests for an appointment per day, but can only allow approximately 10 dog viewing/adoption appointments per day to adhere to our COVID-era occupancy guidelines, it’s possible your appointment will not be scheduled to take place for at least one week in the future, usually longer. That means the dogs pictured at https://YourSPCA.org/Adoptable-Animals the day your call is returned will (hopefully) already be in new, loving homes by the time you are scheduled to come in. We understand how frustrating this can be, especially when you fall in love with a dog just through a photo on our website. We’re betting, though, that an all-new population of dogs will be available during your visit, and (hopefully) that you will find the love of your life that day!
“What if that DOESN’T happen? What if I DON’T find a new dog the day I visit? How do I make another appointment?”
Because you already had to wait what may have been a long time to visit the SPCA, we won’t make you call again! Before you leave the building, please stop at the Adoptions Desk. Your next appointment will be scheduled then and there, and you’ll be given your date and time to return.
“What should I do when I arrive for my scheduled appointment?”
Please note all visitors are required to wear masks upon entering the SPCA, and are asked to adhere to social distancing. When you arrive, simply check in at our Adoptions Desk! This way we’ll know you’re here and will be able to assist you and answer any questions you may have! For COVID tracing purposes, we may require the names of everyone in your party.
“What if I can’t make my scheduled appointment?”
Out of consideration for others just like you who want to bring a new family member into the home, we ask that you take a moment to call (you will be given a special cancellation number at the time your appointment is scheduled) and leave a message cancelling your appointment. This will allow us to schedule another potential adopter in your place, and hopefully another animal will be taken to a new home as early as possible. We appreciate the time you take to cancel, allowing another family to fill your spot.
“This appointment process is so complicated, and I’m missing out on a lot of dogs I think I would have liked to adopt. Isn’t there an easier way?”
Believe us, we understand. We’re in the business of finding loving, new homes for animals, and have dedicated our lives to doing just that. We, too, find this process frustrating, and would like nothing more than to clear the shelter in a day’s time. However, while this system is quite a bit more complicated, we’re willing to do whatever it takes to safely remain open and find new homes for these beautiful animals; right now, this is the safest way we can do just that while obeying our COVID occupancy guidelines. Like you, we can’t wait until this is all over. That’s why your patience and understanding are incredibly appreciated by our staff and volunteers.
“What if I want to adopt an animal other than a dog? Do I need an appointment?”
Yes AND No!
CATS: Appointments ARE required to adopt cats on Saturdays. Please call (716) 875-7360, ext. 207 to make your appointment. For cat adoptions Monday through Friday, just stop in and visit us 11 a.m. through 4 p.m. (Our Adoptions Department closes at 5 p.m., however, you’ll want time to look around and hopefully begin the adoption process, so you’ll want to arrive no later than 4 p.m.)
FARM ANIMALS: Appointments are not needed, but you may call (716) 875-7360, ext. 212 or 215 for more information on any farm animals we have available.
OTHER SMALL ANIMALS: No appointments are necessary at this time.
Please note all visitors are required to wear masks upon entering the SPCA, and are asked to adhere to social distancing. We may need the names of everyone in your party for COVID tracing purposes. Due to our occupancy guidelines, depending on the number of people already visiting the animals you came to visit, you may have to wait in an overflow area or in your car until people exit the building.
“Where can I find more information?”
Find more on our COVID Response Phase adoption guidelines here >>
Find answers to other adoption questions here >>
Find photos and listings of adoptable animals here >>
THANK YOU FOR YOUR PATIENCE AS WE WORK TOGETHER TO FIND NEW HOMES FOR AS MANY ANIMALS AS POSSIBLE IN A SAFE, HEALTHY MANNER!
–Gina Lattuca, SPCA Serving Erie County Chief Communications Officer
October 31, 2020
By: SPCA Chief Communications Officer Gina Lattuca
To celebrate the men and women of the armed services this Veterans Day, the SPCA Serving Erie County offers Vets & Pets, waiving adoption fees on most animals five months and older for individuals on active duty, reserves, and honorable discharge, along with service-disabled veterans and those retired from military service!
Vets & Pets begins Sunday, November 1 and runs through Veterans Day Wednesday, November 11 at the SPCA’s 300 Harlem Rd., West Seneca shelter and all SPCA offsite adoption locations. (Please note, the SPCA’s West Seneca shelter is closed Sunday, Nov. 1 and Sunday, Nov. 8, but many offsite adoption locations are open.)
Military ID or 
DD214 will need to be presented.
November 2020’s Vets & Pets program is proudly presented by GEICO®.
Contact SPCA Adoptions with any questions: 716-875-7360, ext. 233.
SEE ADOPTABLE ANIMALS >>
SEE OFFSITE ADOPTION LOCATIONS >>
October 29, 2020
By: SPCA Chief Communications Officer Gina Lattuca
Next month, in addition to supplying the people of our community with delicious food, JUST PIZZA & WING CO. in Amherst will encourage customers to round up their totals to benefit the animals at the SPCA Serving Erie County!
Be The Change in an Animal’s Life will run November 1 – 30 only at Just Pizza 
& Wing Co.’s 2319 Niagara Falls Blvd., Amherst location. Customers can round up their bills to the nearest dollar amount (payment can be in any form) and/or donate any spare change they have, and their donations will help change an animal’s life at the SPCA.
Mary Alloy, owner of Just Pizza & Wing Co.’s Amherst location, has been a longtime supporter and friend of the animals at the SPCA Serving Erie County, and has made significant contributions to several SPCA events in the past.
“We love the animals in our community, and this is just one small way we can help the SPCA,” Alloy says. “It warms my heart, seeing an animal rescued and knowing he or she is in a better place at the SPCA. We want to do our part to increase funding and awareness for all of the wonderful work the SPCA Serving Erie County does, and maybe help an animal find a loving home this holiday season.”
For more information on November’s round-up program for the SPCA, contact Just Pizza & Wing Co., 716-568-1000, or Phil Weiss, annual giving manager at the SPCA Serving Erie County: 716-875-7360, ext. 243.
October 28, 2020
By: SPCA Vice President of Veterinary Services Melanie Rushforth
Canine parvovirus (commonly called parvo) is a highly contagious viral disease that can produce a life-threatening illness in puppies and dogs. It can be transmitted by any person, animal, or object that comes in contact with an infected dog’s feces.
Puppies, adolescent dogs, and adult dogs who are not vaccinated are at risk of contracting the virus.
On Wednesday, November 18th, the Lipsey Clinic at the SPCA Serving Erie County will host a free community Parvo vaccine clinic in an effort to keep pet dogs in the larger community healthy and vaccinated against this deadly virus.
We will serve dogs 4 months and older at this clinic. This clinic will abide by all capacity restrictions and social distancing directives to keep the humans who love and care for these pets safe and limit the risks of contracting COVID-19.
Appointments are required in order to be seen at this event. The SPCA will not be able to accommodate walk-up clients at this time.
To request an appointment, please email ParvoClinic@yourspca.org . You will receive an automatic reply detailing the process to confirm your appointment. Please note, an appointment request is not a guaranteed appointment.
Due to social distancing and capacity limitations, we will be unable to serve walk-in clients on this day. If you do not get an appointment, you are welcome to schedule a wellness visit at the Lipsey Clinic at the SPCA Serving Erie County.
Masks, worn properly, are required on the SPCA Serving Erie County property. If you do not wear your mask completely covering your nose and mouth for the duration of your time at the SPCA Serving Erie County, you will be asked to leave.
We are honored to serve the pets and the humans of Erie County with dignity and with safety precautions in place.
October 23, 2020
By: SPCA Chief Communications Officer Gina Lattuca
No tricks, all treats this week as the SPCA Serving Erie County presents its first-ever SCARY-GOOD, SPINE-TINGLING CAT SALE!
Monday, Oct. 26 through Friday, Oct. 30, adopt a boo-tiful cat three years or older at the SPCA’s 300 Harlem Rd., West Seneca site or any off-site adoption location, and pay the cat’s age, $1 per year!
Adoption fees include spay/neuter surgery, age-appropriate vaccinations, 
initial worming, feline leukemia test, microchip, temporary identification tag, certificate for the new pet’s first physical examination at the Lipsey Clinic at the SPCA or another member clinic of the Niagara Frontier Veterinary Society, the option of a 30-day pet health insurance plan, and a free bag of Purina food (while supplies last).
Adoptions at the West Seneca shelter will open at 11 a.m. each day, and the final group of potential adopters will be allowed in the cat area (depending on number of people waiting) at 4 p.m.
And don’t let the thought of being in close proximity to too many people during the pandemic spook you. To comply with COVID occupancy guidelines and to keep visitors safe, the SPCA will continue to limit the number of visitors in the cat adoption areas at all times. When the cat rooms are at maximum occupancy, visitors can wait outdoors, or in an overflow area at the SPCA. All visitors are required to wear masks or appropriate face coverings and are asked to comply with social distancing regulations.
See our Bewitching Beauties here >>
See our Offsite Adoption Locations here >>
See our Halloween Pet Tips here >>
