SPCA’S SPECIAL BIRTHDAY GIFTS TO JUST PIZZA OWNER MARY ALLOY: DEDICATION OF A ‘DOG SUITE’ & PAWS IN THE PARK ’21 

July 7, 2021
By: SPCA Chief Communications Officer Gina Lattuca


UPDATE, JULY 14: “The dogs love each other!” That’s the latest report we received from Mary, who sent us this photo of her daughter’s two dogs, Rocky (formerly Caspian!), left, and Asia!


UPDATE, JULY 9: Just when you think a story cannot become more meaningful than it already is, it does! When Mary Alloy and her son, Alex, visited the SPCA July 7 and learned one of our kennels is now permanently dedicated to Mary, they of course had to take a moment to meet the first dog whose presence graced this elite suite! That dog was German Shepherd Caspian, and clearly Caspian turned on the charm for Mary right away!

Alex quickly contacted his sister, Stacy, and possible adoption plans were  made. Today, Caspian, now named Rocky (although Angel was the first new name considered!), is the newest Alloy family member!  You never know when he may be making an appearance outside the 2319 Niagara Falls Blvd., Amherst location where he’s pictured below, with Alex and Stacy! Here’s to a wonderful, new beginning for all involved! Congratulations to the Alloy Family!


 
 

Mary Alloy is just one of those people who makes our community a better place. As owner of Amherst’s JUST PIZZA location, she has been a longtime donor and friend of the SPCA Serving Erie County, doing and giving so much to help give our animals second chances.

Today, July 7, is Mary’s birthday, and we couldn’t think of a better day to honor her in two ways!

This year’s Paws in the Park walk has been dedicated to Mary, and today’s surprise birthday gift was the permanent naming of a “Dog Suite” (kennel B-7, of course, for her 7/7 Birthday!) in Mary’s honor!

Check out the photo album from today’s tribute that includes pictures of Mary and her wonderful son, Alex, along with the photos in this story here >>

Mary, thank you for your unending generosity…your permanent smile no matter the circumstances, no matter how you’re feeling…and for showing love and kindness to every animal and person who come your way. You are a rare individual and our organization is blessed by your friendship and compassion.

Check out Mary’s Paws in the Park team, the Just Pizza Warriors, at https://bit.ly/3yrVUoQ !

Take This Job and Love It:
Great Benefits Program with Perks for
Blue Collar Working Cats

June 21, 2021
By: SPCA Chief Communications Officer Gina Lattuca



They’re a little too temperamental to be considered perfect, in-home, companion cats. Some are even feral. What’s to be done about these categories of cats when agencies like the SPCA Serving Erie County receive them as surrendered animals, or as part of an animal hoarding situation or other type of animal rescue or cruelty case?

For more than a decade, East Aurora-based Feral Cat FOCUS Inc. (FCF) has provided an answer for this agency and other cat welfare organizations in the state. Historically called other names such as the Adopt-A-Barn-Cat program and the Adopt-A-Working-Cat program, the Blue Collar Working Cats program now encompasses more of the varied establishments that have taken advantage of the loyal presence of these hard-working cats!

One of the founders of FCF, Edie Offhaus, says, “These are cats of various temperaments. In some cases, they are not exactly feral, but they’re unsocial. This program is a beautiful adoption alternative for these types of cats who have nowhere else to go.”

According to Offhaus, Blue Collar Working Cats have been placed in various New York State establishments including wineries, warehouses, nurseries and greenhouses, barns and stables, and more. “We place cats in all parts of Western New York, and assist agencies all over New York State, even some in the New York City area,” Offhaus states. When an organization representative calls to inquire about receiving Blue Collar Working Cats to live on the property, Offhaus says, “We conduct a thorough interview to ensure proper placement, since not all of these cats will thrive in all of these settings. We also ensure there are enough people who will take full responsibility for the care and feeding of these cats throughout their lifetime.”

Once an establishment is deemed a proper setting for specific Blue Collar Working Cats, a representative of FCF brings a minimum of two cats (some larger establishments have four or more Blue Collar Working Cats), already spayed or neutered, treated for fleas, and vaccinated by veterinarians at Operation PETS: the Spay/Neuter Clinic of WNY, Inc. for “grounding” purposes. Cats are placed in extra-large dog crates at their “new home” (when a separate, closed-off room is not available) for a three-week period, which allows them time to adapt to the different people, sights, sounds, smells, and, possibly, other animals that collectively comprise the new setting.  Most importantly, they begin to recognize the voices of those who will be providing the majority of care.

“Feral Cat FOCUS provides the crates and other equipment during the three-week grounding period,” Offhaus says. “After that, as with any adoption, all care is the responsibility of the new owners.” Offhaus also remarks that, in all the years of managing this program, FCF has had very few cats that didn’t respond to the new surroundings. “Now that the quality of life has increased for the animals and they’re more content, some of them become even more social and enjoy being present around people for longer periods of time.”

To date, more than 600 establishments house a minimum of two Blue Collar Working Cats. The purpose? “Rodent control, plain and simple,” Offhaus says. “Sometimes the mere presence of Blue Collar Working Cats is enough to keep rodents away from perceived food sources or food and beverage storage areas.”

FCF is unable to accept surrenders of cats from private owners who believe their cats may not be living a high quality of life indoors, yet feel guilty about keeping them outdoors or giving them up. “What we do,” explains Offhaus, “is walk those pet owners through how to set up a Blue Collar Working Cats program right at home. We remove the misplaced guilt they may feel over not keeping a cat indoors. Not every cat can life a high-quality life indoors. So we help these people establish a Blue Collar Working Cats program right where they are; we walk them through all the steps and assist as much as possible in their imitation of our program.”

The SPCA Serving Erie County is honored to be one of the organizations with which FCF works in its Blue Collar Working Cats program. Several hundred cats who were not viable adoption candidates found new lives through FCF and this program, and the SPCA is indebted and eternally grateful to the team at FCF for dedicating so many of their resources to these special cats with high work ethics.

Organization representatives who believe Blue Collar Working Cats might be a welcome addition to their establishments are encouraged to call FCF at 1-888-902-9717 or visit the FCF website to learn more about adopting a working cat team.

Feral Cat FOCUS Inc. is an all-volunteer organization with 501(c)(3) status. Donations are welcomed and encouraged. Make a gift or learn more >>

Updated July 1, 2021, 7:30 a.m.

At this time, face masks are OPTIONAL for all adults and children 12 years of age and older who are vaccinated and not participating in a Humane Education program. Face masks are REQUIRED for all adults and children participating in Humane Education programs, regardless of vaccination; for all unvaccinated adults and children; and for all children 11 years of age and younger.



SPCA SERVICES & PROGRAMS

During the COVID pandemic, the SPCA Serving Erie County is regularly modifying its services and programs in an effort to protect community members, patrons, volunteers, and staff members. This information is updated when necessary, and supersedes other information you may see on this website or others. Thank you!


ANIMAL ADOPTIONS:

-Appointments are necessary to adopt dogs and farm animals Monday – Saturday.

-Appointments are necessary to adopt cats Saturday only (no appointment needed for cat adoptions Monday – Friday).

-No appointments are  necessary to adopt any other type of animal.

Only those with adoption appointments will be able to visit and/or adopt dogs Monday – Saturday.

-Please note: due to a high volume of calls, your call requesting an adoption appointment may not be returned the same day. All calls are returned in the order they are received.

-Because our community is filled with people who love animals and want to adopt, dog adoption appointments are generally scheduled for several days, even weeks, in advance, so be sure to schedule your appointment early.

-To schedule an appointment, please call our Adoptions Desk at
716-875-7360, ext. 207, to leave your message. 

-A maximum of four people will be allowed to view animals on one guest pass.

-All visitors must come to the SPCA wearing a mask or appropriate face shield covering both nose and mouth. We ask all visitors to comply with current social distancing requirements.

See more on all COVID-era adoption guidelines and adoption appointments here >>


ANIMAL ADMISSIONS:
-The SPCA admits surrendered animals BY APPOINTMENT ONLY at this time. Admission appointments will be made in accordance with staff and shelter population during this updated COVID Response phase. We will also schedule appointments around the admission of animals already owned by the SPCA residing in volunteer foster homes (200+ animals) who will slowly and safely be brought back into the shelter and placed for adoption.

-Please know we do not take your patience in this matter for granted! The consideration you’ve shown us during this phase is tremendously appreciated.

-If you are calling Monday through Saturday, 8 a.m.-4 p.m., please call 716-875-7360, press 0, and ask for the Admissions Department. If you are calling Monday through Saturday, 4 p.m.-7:30 p.m., with an emergency only, please call 716-875-7360, ext. 214.

-Anyone with an appointment must come to the SPCA wearing a mask or appropriate face shield.

-At this time we are unable to assist after 7:30 p.m., however, there are emergency animal clinics in Erie County with systems in place to assist you after 7:30 p.m.

-For more information on how to proceed with either owned or outdoor cats who have kittens, please visit our #bestwithmom page.

 

ANIMAL EMERGENCIES, ANIMAL RESCUE, & ANIMAL CRUELTY INVESTIGATIONS:
-If you are experiencing an emergency with your animal or find that an animal is in an emergency situation, please call the SPCA Monday through Sunday, 8 a.m. – 7:30 p.m., at 716-875-7360, ext. 214.

-At this time we are unable to assist after 7:30 p.m., however, there are emergency animal clinics, animal control organizations, and law enforcement agencies in Erie County with systems in place to assist you between 7:30 p.m. and 8 a.m.

-When you call, please advise the dispatcher if you or any members of your household are experiencing flu-like symptoms. This information will ensure first responders can prepare to prevent the spread of any illnesses.

DONATIONS:
-Those wishing to make financial donations are encouraged to do so online, by phone at 716-875-7360 ext. 227, or through the mail at SPCA Serving Erie County, 300 Harlem Rd., West Seneca, NY 14224.

-Due to staffing restrictions at this time, most donation receipting is on hold.  We ask for your patience as receipts may be delayed by a few weeks.

-The SPCA is once again able to accept in-kind donations of towels, sheets, blankets, newspapers, etc. dropped off by those wearing masks at our West Seneca shelter’s Adoptions doors! Although we are not able to pick up these donations, we sincerely appreciate the time and effort made by those who think of our animals and drop off these items to us. Receipts for in-kind donations can be picked up at the time of donation drop-off.

EDUCATIONAL FARM:
OPEN once again to the general public! Educational Farm hours:

Monday – Saturday: 11 a.m. – 4:30 p.m.
Sunday: Closed

-Those interested in adopting farm animals or fowl should call 716-875-7360, ext. 212 or 215 for more information.

-If you have farm animals or fowl you wish to surrender to the SPCA Serving Erie County,  please follow the Animal Admissions guidelines above.


END-OF-LIFE SERVICES:

-If you have made that difficult decision for your pet, the SPCA is still able to help with euthanasia services at this time BY APPOINTMENT.

-If you are calling Monday through Saturday, 8 a.m.-4 p.m., please call 716-875-7360, press 0, and ask for the Admissions Department to make your appointment. If you are calling Monday through Saturday, 4 p.m.-7:30 p.m., in an emergency euthanasia situation only, please call 716-875-7360, ext. 214.

-Information on pet euthanasia  is available here >>  

FIELD TRIPS, TOURS, OTHER GROUP VISITS:
See virtual field trip and tour options here >>

HUMANE EDUCATION:
See existing programs for children, including Tale for Two,  here >>

LIPSEY CLINIC AT THE SPCA SERVING ERIE COUNTY:
The Lipsey Clinic has reopened limited hours by appointment only, and is following strict COVID-related operating procedures. Learn more about the Lipsey Clinic and find the operating procedures here >>

PETIQUE:
OPEN to the general public Monday – Saturday, 11 a.m. – 4:30 p.m. Masks covering both nose and mouth are required. The number of people shopping in the Petique at one time will remain in accordance with current county occupancy guidelines.

Curbside pick-up is available to the general public. For more information on curbside pick-up and items available, please contact the Petique: 716-875-7360, ext. 237. You may pay for your items by credit card over the phone, or have exact cash with you when you arrive at 300 Harlem Rd., West Seneca to pick up your items! When you arrive, just call the number above and we will bring your items out to you. We promise, we’ll be wearing face masks, and we ask that you wear yours as well!

-Adopting? If you have made an adoption appointment and are thinking of adopting an SPCA animal, you will be able to purchase items in the Petique Monday – Saturday, 11 a.m. – 4:30 p.m. Face masks or proper face coverings are required, and two people per family will be allowed to shop at one time in the Petique.

VOLUNTEERS:
There is an immediate need for volunteers in particular departments. See those volunteer opportunities here >>

All youth volunteer attendance is postponed. There will be no new Paws for Love volunteer evaluations or orientations at this time. If you are a current volunteer, please check with your team’s coordinator for further instructions…and thank you for everything you’re doing to stay informed while you’re continuing to help our animals.

WILDLIFE:
The Wildlife Department will be responding to animal emergencies.

Anyone with a wild animal emergency should CALL BEFORE TOUCHING THE ANIMAL(s) OR BRINGING THE ANIMAL(s) IN!

The Wildlife Department at the SPCA can be reached Monday – Sunday.
8 a.m. – 8 p.m. : Please call 716-875-7360, ext. 247.
8 p.m. – 8 a.m. : We are closed.

-Anyone with an appointment to bring an animal to the SPCA must come to the shelter wearing a mask or appropriate face shield.

At this time, other departments will operate in limited capacities. Again, this information is rapidly changing.


PETS IN HOMES

Can you assist ill family members or friends by caring for the household pet(s) if someone becomes ill? If so, click on the images below for full-sized infographics to share, courtesy of Animalsheltering.org:

  

Pertaining to pets in homes, Animalsheltering.org recommends pet owners take the following simple steps to ensure preparedness in case of illness:

– Identify a family member or friend who can care for pets if someone in the household becomes ill;
– Have crates, food, and extra supplies on hand for quick movement of pets should it become necessary;
– All animal vaccines should be up-to-date in the event boarding becomes necessary;
– Ensure all medications are documented with dosages, administering directions, and if possible, your veterinarian’s prescription;
– Ensure pets are wearing identification (collar & ID tag) or are microchipped.

The SPCA also reminds you to eliminate any contact with your pet if you are exhibiting signs of illness.

-Find a list of recommendations for SPCA Officer Tyler Robertson’s  PET DISASTER PREPAREDNESS KIT here >>

-Find SPCA Serving Erie County recommendations for properly caring for your pets during this COVID-19 Response period here >>

-Find information on equine care during the COVID-19 pandemic here >>

-For more information on your pets and COVID-19, please speak with your veterinarian.


CURRENT INFO: Pets & COVID-19

Because information and updates are continuing to change at an incredibly rapid pace, we do not want to run the risk of providing anything less than the most current information concerning animals and COVID-19. The SPCA urges viewers of our website to seek information at any given time by speaking personally with their trusted veterinarians, or find relevant up-to-date information using one of the trusted resources we’ve cited in the past:
Centers for Disease Control and Protection (CDC)
-Humane Society Veterinary Medical Association (HSVMA)
-American Veterinary Medical Association (AVMA)
-World Small Animal Veterinary Association (WSAVA)
-United States Department of Agriculture (USDA)

In a WSAVA advisory document entitled The New Coronavirus and Companion Animals, it is stated, “You should restrict contact with pets and other animals while you are sick with COVID-19, just like you would around other people,” recommending that people sick with COVID-19 limit contact with animals until more information is known about the virus. “This is a rapidly evolving situation and information will be updated as it becomes available.”


This page will be regularly updated with the most current developments at the SPCA Serving Erie County. Please check back frequently.

–Gina Lattuca, SPCA Chief Communications Officer

Our favorite, Terry Buchwald, is back with the WNY Elvis Appreciation Society to help the animals at the SPCA!  All the details are in the flier below! But just for fun…how many references to Elvis songs can you find in this write-up? (HINT: There are 17, and extra credit for another one that is loosely referenced!)


Memories of pre-COVID days got you down and you don’t even want to get out of bed? Well, set that teddy bear aside and don’t worry too much about being lonesome tonight…or at least not on May 23! We’re all shook up to announce that ELVIS FOREVER is back to benefit the hound dogs and other animals at the SPCA Serving Erie County! And we can’t help falling in love with Buffalo Music Hall of Fame member Terry Buchwald…we know you’ll love him tender too!…as he gives us a little less conversation and a whole lot more of the music we ALL have a burning love for! Put on your blue suede shoes and join the WNY Elvis Appreciation Society and the SPCA Sunday, May 23, 12 p.m. – 3 p.m., in the parking lot of the Elks Lodge, 33 Legion Pkwy., way down in Lancaster! (Our good luck charms should keep the rain away, but just in case, a rain date is set for June 6!) See the flier here for all the details! And tickets are going fast, so it’s now or never! We don’t want to be cruel, but when they’re gone, they’re gone…just call Trish at
716-481-0958 and she’ll tell you where to mail your check; then the tickets will be returned to sender. Even if we can’t bossa nova together, at least we can all sing along! See you later this month!

–Gina Lattuca, SPCA Chief Communications Officer

Buffalo Bills General Manager Brandon Beane and Wife Hayley Kick Off “Bills Muttfia” for SPCA Serving Erie County Animals

September 12, 2020
By: SPCA Chief Communications Officer Gina Lattuca

Give in honor of the Beanes and their Bills Muttfia HERE! >>

UPDATE 1/18/21: The Buffalo Bills are well into the playoffs, and Sunday night’s game against the Kansas City Chiefs will be a big one. The game will not be a home game, but Hayley Beane tells us today that BILLS MUTTFIA drafts will continue this weekend! We want NOTHING to destroy the mojo that’s bringing us all the way to SUPER BOWL LV! On behalf of #BillsMuttfia rookies past & future, thank you, Hayley & Brandon!

The Beane Family

 

Another member of the Buffalo Bills will be scoring for the animals at the SPCA Serving Erie County this football season!

Buffalo Bills General Manager Brandon Beane and his wife, Hayley, will pay the adoption fee of one animal for every home game touchdown all season long!

The Bills Muttfia program, conceived by the Beanes, picks up where Hauschpups left off.

Last season, former Bills kicker Stephen Hauschka and his wife, Lindsey, paid the adoption fee of one dog, or Hauschpup, for every home field goal kicked. Because Stephen is no longer with the team, Lindsey, an ardent animal lover, asked friend Hayley if there was any way the program could be continued in some form.

The Beanes, staunch supporters of pet adoption and owners of two rescue dogs (Bodie and Peanut Beane, pictured here!), immediately jumped at the chance to reimagine a similar program to help the SPCA Serving Erie County place animals with loving families more quickly.

For every home game touchdown scored by the Buffalo Bills, the Beanes will pay the adoption fee of one SPCA animal. Dogs, cats, small animals, birds, reptiles, even farm animals will be drafted into the Bills Muttfia depending on the SPCA’s population on game day. New Muttfia team members will be announced on the SPCA’s social media platforms (Facebook, Twitter, and Instagram) at noon the day after each home game.

“No matter what happens at work, good day, bad day, you win 40 to nothing, lose 40 to nothing, your dogs are fired up to see you when you come in the door, and that’s a cool feeling, the love and nurturing that they bring to the family,” Brandon Beane says in a BuffaloBills.com video focused on the Beanes and the importance of pet adoption.

“I think adopting is so important because you have shelters that are just full,” says Hayley, who toured the SPCA’s 300 Harlem Rd., West Seneca shelter Sept. 10, in the same video.

This season’s Bills Muttfia draft will begin with the Buffalo Bills’ first home game Sunday, September 13, against the New York Jets.

For more on Bills Muttfia, watch this BuffaloBills.com video or read Vic Carucci’s article in the Buffalo News.

See the animals drafted into the Bills Muttfia this season right here >>

See adoptable animals at the SPCA Serving Erie County >>

 

Lucia, Safe and Sound After Two Years Straying the Streets

December 29, 2020
By: SPCA Chief Communications Officer Gina Lattuca

UPDATE 1/14/2021: Yesterday was a big day for Lucia! She was adopted and went home to West Seneca with Katherine! Be a good girl, Lucia!
  



Sure, it takes a village to see some things through. But sometimes it takes an entire city. And this particular cat brought to the SPCA yesterday needed the City of Good Neighbors to help her see things straight!

Here is Lucia’s story, as told to us by our Director of Admissions Amy Jaworski and Admissions Counselor Tammi Cogswell:

Approximately two years ago, a calico kitty was admitted to the City of Buffalo Animal Shelter (CBAS).  While there, as part of the excellent care provided by CBAS, the kitty had eye removal surgery and was placed in foster care for several weeks before being ready for adoption.  She was named Lucia, and, when her rehab was complete, Lucia was placed up for adoption at PetSmart in Buffalo.

Lucia was adopted quickly…but moments after her adoption, while the adopter was walking to her car to bring Lucia home, Lucia fell through the bottom of the cat carrier and was gone.  Devoted CBAS volunteers, including SPCA employee Tammi Cogswell, searched for this cat, and in these two years, right up until this week, continued to put food out for her (courtesy of dedicated CBAS volunteer Mary, who made the search for Lucia a regular part of her life for two years!) in the hopes of capturing her, but with no success.

Several months ago, a woman named Susan came to the SPCA to surrender her mother’s cat, and Tammi, working at our Admissions Desk, asked Susan the general questions asked upon intake: how Susan’s mom acquired the cat, how long she owned the cat, etc. The conversation turned to stray cats when Susan responded that her mother’s cat had been a stray; Susan offhandedly mentioned that there was another stray cat who had been in the area a few years, a cat with beautiful colors and ONE EYE!

Tammi, acting as the ever-vigilant animal advocate that she is, asked Susan if this stray cat was in the vicinity of the PetSmart location  in the city.  The answer was a resounding “Yes,” the cat took up residence on Buffalo’s Rebecca Drive, and Susan promised to send Tammi photos of the cat next time the kitty came around.

Over the last few months, Tammi sent messages to Susan asking about the cat, but Susan was never able to grab another photo. Earlier this month, Susan contacted Tammi asking to borrow a live trap in an effort to safely capture and contain this one-eyed beauty.

We learned this cat had captured many hearts during her 2+-year stay in the neighborhood, and while the entire community came together to help care for her, Lucia had touched the life of one man in particular named Stephen, who was a primary caretaker (he even built a house for her, complete with a heated floor mat). Stephen had become very attached to this little girl and named her “Manechan” (Stephen later said he named this feisty cat Manechan after a feisty, Thai princess…so her full name, Stephen told us, is Lucia Manechan!).

Susan shared with Stephen the possible story behind this stray and put him in touch with Tammi at the SPCA.

Jump ahead to this week…the one-eyed stray Stephen and others in the neighborhood had been caring for was finally safely secured with no trap needed, and arrangements were made for Susan to bring the kitty to the SPCA to be scanned for a microchip.

The big scan happened yesterday, and it was finally confirmed: the beautiful, one-eyed stray is, in fact, Lucia! There were plenty of tears of joy at the SPCA and CBAS over this exciting news! Thanks to Stephen, Susan, and the other amazing, caring community members in the neighborhood unable to keep Lucia, yet dedicated to looking out for her wellbeing, Lucia is alive, safe, and unharmed more than two years after her escape! 

Today, Lucia is, understandably, a little stressed, and we’re giving her time to relax and unwind after her adventures. At the time of this writing, SPCA representatives have contacted CBAS representatives to determine what happens next in little Lucia’s story!

The compassionate teams at the CBAS and SPCA, combined with a Buffalo neighborhood full of caring individuals including Stephen and Susan, exemplify an entire community coming together to care for the lives of its animals.

Keep watching this page and YourSPCA.org for updates on Lucia!

 

William Mattar ‘Rescue a Shelter Animal’ Campaign Features SPCA Serving Erie County’s Unending Work

November 24, 2020

UPDATE, DECEMBER 4, 2020: See more on this campaign on WKBW-TV’s AM Buffalo!
___________________________________________________

Car accident attorney William Mattar recently teamed up with the SPCA Serving Erie County to produce a new television commercial showcasing the SPCA’s tireless and vital work. The spot premiered during the law firm’s annual Rescue a Shelter Animal campaign and features several clips of what happens behind the scenes at the humane society, echoing the message that the SPCA NEVER STOPS.

“From our Rescue a Shelter Animal campaign, we have been able to learn so much about the SPCA Serving Erie County. Our campaign has always focused on rescuing animals. As important as that still is, and in growing our relationship with the Erie County SPCA, we learned that they never stop serving our community. By sponsoring the SPCA and developing this commercial, we wanted the public to be aware of all the vital work they do and encourage everyone to support them at this crucial time. Because once you see it firsthand, you want to help, and you feel a sense of responsibility to make everyone else around you aware,” said William Mattar, pictured here with Peanut Butter Mattar.

“We at the SPCA take that word ‘serving’ in our name very seriously,” says Gina Lattuca, SPCA Serving Erie County chief communications officer. “During this COVID phase, with the patient support of our community members, services like animal rescue, cruelty investigations, wildlife rehabilitation, animal adoptions and admissions, and more still haven’t stopped. We’re incredibly thankful to William Mattar and his team for allowing us to share that message and, in this commercial, provide a rare, behind-the-scenes peek into the work going on every day at the SPCA Serving Erie County.”

Before an animal is paired with its forever home, the SPCA staff and volunteers work tirelessly preparing animals for adoption, including behavioral development, training, providing veterinary care, and everything in between. “Without their ongoing efforts to prepare these animals for a smooth and lasting transition to their forever homes, adoptions would not be successful,” said William Mattar. With the launch of this commercial and through the law firm’s Rescue a Shelter Animal campaign, William Mattar encourages the public to support the SPCA Serving Erie County by providing donations that go directly towards rescuing animals, providing essential resources, and fighting animal cruelty.

William Mattar covered the cost of the SPCA Serving Erie County commercial and has donated all the airtime.  The commercial is available below, or watch it on the William Mattar Rescue a Shelter Animal campaign page (beneath the Pet Photo Contest information).

For more information, visit www.WilliamMattar.com.

Lipsey Clinic COVID-19 Standard Operating Procedures
November 13, 2020

New York State has recognized veterinary practices such as the Lipsey Clinic at the SPCA Serving Erie County as essential and are allowing them to operate during the COVID-19 pandemic. To protect staff from the spread of this virus, veterinary clinics such as the Lipsey Clinic at the SPCA Serving Erie County have made considerations to protect both human and animal health.

The Lipsey Clinic at the SPCA Serving Erie County veterinarians are applying careful professional judgment to case management so that needed care for animals continues to be provided while limiting staff and client person-to-person exposure. This may also include prioritizing urgent patient visits and postponing non-urgent veterinary visits and elective procedures until regular business operations resume in Western New York. In some jurisdictions, executive orders will directly influence what types of procedures may be performed.

The greatest risk of COVID-19 exposure to staff at veterinary clinics comes from person-to-person transmission through respiratory droplets from coughing, sneezing, or talking, which is the main way SARS-CoV-2 spreads. Clinic staff are continuing to self-screen daily, at the beginning of shifts prior to interacting with staff and clients and will practice social distancing. The Lipsey Clinic at the SPCA Serving Erie County is taking additional precautions to minimize staff contact with all pet owners.

Effective immediately, the Lipsey Clinic at the SPCA Serving Erie County will enforce the following procedures in addition to the standard directive for all individuals to wear a mask that covers the nose and mouth completely and socially distance at least six feet apart when in an area with other people.

-When a client calls to make an appointment, the receptionist will inform the client that only one person will be allowed to approach the building to pass along the pet to a veterinary staff member within the entryway/double doors at the Lipsey Clinic at the SPCA Serving Erie County and anyone else along for the appointment will have to wait in the car. At this time, the receptionist will ask if the pet has had any exposure to a person with suspected or confirmed COVID-19.  The receptionist will gather applicable information for the pet’s appointment at this time. Any pet who has had exposure to an individual with suspected or confirmed COVID-19 will be deferred to an appointment at a later time.

-Upon arriving for an appointment, the client must call from the car upon arrival.  At this time, an assistant may gather pertinent information from the client regarding the concerns for the veterinary visit.

-When the building is cleared from the previous appointment, the client will be invited by phone to approach the building with the pet to hand off the pet to a veterinary assistant at the double doors of the Lipsey Clinic. Only one person should approach the doors with the pet.  Pet owners will not be allowed to enter the building.

-A veterinary assistant will weigh the pet in the lobby and bring the pet to the exam room for exam and treatment. Upon completion of the exam, the owner will be called again to discuss any treatments necessary. After treatments are performed, the owner will be called and given the total for the visit, and will complete the check-out process over the phone prior to collecting the pet if the owner is paying by credit card (this is preferred).  If the owner is paying with cash, the owner may approach the building if another pet owner is not present, pay for services and receive change, and at that time, retrieve the pet and accompanying paperwork.

It is essential for the health and safety of staff and clients that these safety directives be followed.

For  more information, please visit the Lipsey Clinic page >>

— Melanie Rushforth, SPCA Vice President of Veterinary Services

DOG ADOPTION & VISITATION APPOINTMENTS AT THE
SPCA SERVING ERIE COUNTY, NY

We know. It’s frustrating. It’s frustrating for us too. And we know the dogs aren’t crazy about it either.

But dog adoption and visitation appointments, while time-consuming and inconvenient, are the best way to keep members of our community, our volunteers, and our staff members healthy and safe during our ongoing COVID Response period.

Find the answers to some of the questions you may have regarding dog visitation and adoptions below.


“Why do I need to make an appointment to adopt a dog?”
We at the SPCA Serving Erie County love all our animals equally, of course…we can’t play favorites! However, our dogs seem to attract a higher number of visitors. To comply with the SPCA’s COVID-era occupancy guidelines, we minimize traffic in our kennel/dog areas through appointment adoptions and viewing. This is to help preserve the health and safety of our visitors, as well as the health and safety of our volunteers and staff members.

“Do I need appointments to adopt other animals?”
Appointments are required for cat adoptions on Saturdays only.
The reason? Saturdays are our biggest adoption day and often attract hundreds of potential adopters, and with our current occupancy guidelines, we just can’t allow this (as much as we’d like to). No appointments are needed for other animals at this time.

“How do I make an appointment to adopt a dog?”
Make your appointment by calling 716-875-7360, ext. 207. PLEASE LEAVE ONLY ONE MESSAGE! Your call will be returned in the order it was received.

“I left a message earlier today. Why hasn’t anyone called me back yet? Should I leave another message?”
The SPCA averages approximately 100 dog appointment request phone messages each day. That’s no exaggeration. EACH DAY. Your call will be returned in the order it was received. However, because our community is filled with so many dog-lovers who want to visit, it may not be returned the same day. Depending on the number of messages left before yours, your call may not be returned by our Adoptions crew for one or two business days. Please do not leave additional messages!

“When can I expect my appointment to be scheduled? Will it be the same day?”
Because we receive about 100 requests for an appointment per day, but can only allow approximately 10 dog viewing/adoption appointments per day to adhere to our COVID-era occupancy guidelines, it’s possible your appointment will not be scheduled to take place for at least one week in the future, usually longer. That means the dogs pictured at https://YourSPCA.org/Adoptable-Animals the day your call is returned will (hopefully) already be in new, loving homes by the time you are scheduled to come in. We understand how frustrating this can be, especially when you fall in love with a dog just through a photo on our website. We’re betting, though, that an all-new population of dogs will be available during your visit, and (hopefully) that you will find the love of your life that day!

“What if that DOESN’T happen? What if I DON’T find a new dog the day I visit? How do I make another appointment?”
Because you already had to wait what may have been a long time to visit the SPCA, we won’t make you call again! Before you leave the building, please stop at the Adoptions Desk. Your next appointment will be scheduled then and there, and you’ll be given your date and time to return.

“What should I do when I arrive for my scheduled appointment?”
Please note all visitors are required to wear masks upon entering the SPCA, and are asked to adhere to social distancing. When you arrive, simply check in at our Adoptions Desk! This way we’ll know you’re here and will be able to assist you and answer any questions you may have! For COVID tracing purposes, we may require the names of everyone in your party.

“What if I can’t make my scheduled appointment?”
Out of consideration for others just like you who want to bring a new family member into the home, we ask that you take a moment to call (you will be given a special cancellation number at the time your appointment is scheduled) and leave a message cancelling your appointment. This will allow us to schedule another potential adopter in your place, and hopefully another animal will be taken to a new home as early as possible. We appreciate the time you take to cancel, allowing another family to fill your spot.

“This appointment process is so complicated, and I’m missing out on a lot of dogs I think I would have liked to adopt. Isn’t there an easier way?”
Believe us, we understand. We’re in the business of finding loving, new homes for animals, and have dedicated our lives to doing just that. We, too, find this process frustrating, and would like nothing more than to clear the shelter in a day’s time. However, while this system is quite a bit more complicated, we’re willing to do whatever it takes to safely remain open and find new homes for these beautiful animals; right now, this is the safest way we can do just that while obeying our COVID occupancy guidelines. Like you, we can’t wait until this is all over. That’s why your patience and understanding are incredibly appreciated by our staff and volunteers.

“What if I want to adopt an animal other than a dog? Do I need an appointment?”

Yes AND No!

CATS: Appointments ARE required to adopt cats on Saturdays. Please call (716) 875-7360, ext. 207 to make your appointment. For cat adoptions  Monday through Friday, just stop in and visit us  11 a.m. through 4 p.m. (Our Adoptions Department closes at 5 p.m., however, you’ll want time to look around and hopefully begin the adoption process, so you’ll want to arrive no later than 4 p.m.)

FARM ANIMALS: Appointments are not needed, but you may call (716) 875-7360, ext. 212 or 215 for more information on any farm animals we have available.

OTHER SMALL ANIMALS: No appointments are necessary at this time.

Please note all visitors are required to wear masks upon entering the SPCA, and are asked to adhere to social distancing. We may need the names of everyone in your party for COVID tracing purposes. Due to our occupancy guidelines, depending on the number of people already visiting the animals you came to visit, you may have to wait in an overflow area or in your car until people exit the building.

“Where can I find more information?”
Find more on our COVID Response Phase adoption guidelines here >>
Find answers to other adoption questions here >>
Find photos and listings of adoptable animals here >>

THANK YOU FOR YOUR PATIENCE AS WE WORK TOGETHER TO FIND NEW HOMES FOR AS MANY ANIMALS AS POSSIBLE IN A SAFE, HEALTHY MANNER!

–Gina Lattuca, SPCA Serving Erie County Chief Communications Officer

The SPCA Serving Eeeerie County’s Scary-Good,
Spine-Tingling Cat Sale Starts October 26!

October 23, 2020
By: SPCA Chief Communications Officer Gina Lattuca

No tricks, all treats this week as the SPCA Serving Erie County presents its first-ever SCARY-GOOD, SPINE-TINGLING CAT SALE!

Monday, Oct. 26 through Friday, Oct. 30, adopt a boo-tiful cat three years or older at the SPCA’s 300 Harlem Rd., West Seneca site or any off-site adoption location, and pay the cat’s age, $1 per year! 

Adoption fees include spay/neuter surgery, age-appropriate vaccinations, initial worming, feline leukemia test, microchip, temporary identification tag, certificate for the new pet’s first physical examination at the Lipsey Clinic at the SPCA or another member clinic of the Niagara Frontier Veterinary Society, the option of a 30-day pet health insurance plan, and a free bag of Purina food (while supplies last).

Adoptions at the West Seneca shelter will open at 11 a.m. each day, and the final group of potential adopters will be allowed in the cat area (depending on number of people waiting) at 4 p.m. 

And don’t let the thought of being in close proximity to too many people during the pandemic spook you. To comply with COVID occupancy guidelines and to keep visitors safe, the SPCA will continue to limit the number of visitors in the cat adoption areas at all times. When the cat rooms are at maximum occupancy, visitors can wait outdoors, or in an overflow area at the SPCA. All visitors are required to wear masks or appropriate face coverings and are asked to comply with social distancing regulations. 

See our Bewitching Beauties here >>

See our Offsite Adoption Locations here >>

See our Halloween Pet Tips here >>