Updated January 8, 2021, 11:56 a.m.
ON THIS PAGE:
-Status of the SPCA Serving Erie County’s programs and services during its COVID-19 Response period;
-Tips for pets at home and information on creating a pet disaster preparedness kit;
-Information concerning COVID-19 and companion animals;
This page will be regularly updated with the most current developments at the SPCA Serving Erie County. Please check back frequently. Thank you.
On March 20, New York State Governor Andrew Cuomo named “Animal Shelters” to the list of essential businesses in NYS. In an effort to protect community members, patrons, volunteers, and staff members, the SPCA Serving Erie County is modifying its services in the following manner. Please check back frequently as this information is rapidly changing:
-Appointments are necessary to adopt dogs AND cats on Saturdays.
–Appointments are necessary to adopt dogs Monday – Saturday.
-NO appointments are necessary to adopt bunnies, ferrets, reptiles, and other small animals at this time.
-Please note: due to a high volume of calls, your call requesting an appointment may not be returned the same day. All calls are returned in the order they are received. Because our community is filled with people who love animals and want to adopt, dog adoption appointments are generally scheduled for several days, even weeks, in advance, so be sure to schedule your appointment early. To schedule an appointment, please call our Adoptions Desk at 716-875-7360, ext. 207, to leave your message. Read more about the need for dog adoption appointments here.
-The SPCA Serving Erie County has waived the need for Monday-Friday adoption appointments for cats, bunnies, and other small animals. Dog adoption appointments are still required. See our COVID-era adoption guidelines here.
-Please note that, at any time, the SPCA may revert to Monday – Friday adoption appointments for cats and other animals.
-A maximum of four people will be allowed to view animals on one guest pass.
-All visitors must come to the SPCA wearing a mask or appropriate face shield covering both nose and mouth. We ask all visitors to comply with current social distancing requirements.
-Please note that we are allowing a limited number of people in the Adoptions Lobby each day to reduce the number of people in our building at one time, in accordance with Erie County occupancy guidelines. This means that, depending on the number of people who arrive at the shelter before you, you may not be able to see the cats or other small animals at the SPCA on the day you visit. Nobody without an appointment will be able to view or adopt dogs at any time, and nobody without an appointment will be able to view or adopt cats on Saturdays. Thank you for your understanding as we try to enforce strict guidelines for your safety.
-The SPCA will slowly start admitting animals BY APPOINTMENT ONLY at this time. Admission appointments will be made in accordance with staff and shelter population during this updated COVID Response phase. We will also schedule appointments around the admission of animals already owned by the SPCA residing in volunteer foster homes (200+ animals) who will slowly and safely be brought back into the shelter and placed for adoption.
-Please know we do not take your patience in this matter for granted! The consideration you’ve shown us during this phase is tremendously appreciated.
-If you are calling Monday through Saturday, 8 a.m.-4 p.m., please call 716-875-7360, press 0, and ask for the Admissions Department. If you are calling Monday through Saturday, 4 p.m.-7:30 p.m., please call 716-449-0363.
-In accordance with New York State regulations of 8 p.m. 4/17, anyone with an appointment must come to the SPCA wearing a mask or appropriate face shield.
-At this time we are unable to assist after 7:30 p.m., however, there are emergency animal clinics in Erie County with systems in place to assist you after 7:30 p.m.
-For more information on how to proceed with either owned or outdoor cats who have kittens, please visit our #bestwithmom page.
ANIMAL EMERGENCIES, ANIMAL RESCUE, & ANIMAL CRUELTY INVESTIGATIONS
-If you are experiencing an emergency with your animal or find that an animal is in an emergency situation, please call the SPCA Monday through Sunday,
8 a.m. – 7:30 p.m., at 716-875-7360, ext. 214.
-At this time we are unable to assist after 7:30 p.m., however, there are emergency animal clinics, animal control organizations, and law enforcement agencies in Erie County with systems in place to assist you between 7:30 p.m. and 8 a.m.
-When you call, please advise the dispatcher if you or any members of your household are experiencing flu-like symptoms. This information will ensure first responders can prepare to prevent the spread of any illnesses.
-Those wishing to make financial donations are encouraged to do so online, by phone at 716-875-7360 ext. 227, or through the mail at SPCA Serving Erie County, 300 Harlem Rd., West Seneca, NY 14224.
-Due to staffing restrictions at this time, most donation receipting is on hold. We ask for your patience as receipts may be delayed by a few weeks.
-The SPCA is once again able to accept in-kind donations of towels, sheets, blankets, newspapers, etc. dropped off by those wearing masks at our West Seneca shelter’s Adoptions doors! Although we are not able to pick up these donations, we sincerely appreciate the time and effort made by those who think of our animals and drop off these items to us. Receipts for in-kind donations can be picked up at the time of donation drop-off.
–Closed to the general public. Farm animal adoptions are taking place, however (see below).
-If you have farm animals or fowl you wish to surrender to the SPCA Serving Erie County, please follow the Animal Admissions guidelines above.
-If you are ill and have farm animals or fowl to surrender, please follow the Animal Admissions guidelines above to schedule an appointment for possible pick-up.
-Individuals are able to adopt farm animals during the following hours of operation:
M – F: 10 a.m. – 5 p.m.
Sat: 10 a.m. – 4:30 p.m.
We are closed on Sundays.
-Those interested in adopting farm animals or fowl should call 716-875-7360, ext. 212 or 215 for more information.
-If you have made that difficult decision for your pet, the SPCA is still able to help with euthanasia services at this time BY APPOINTMENT.
-If you are calling Monday through Saturday, 8 a.m.-4 p.m., please call 716-875-7360, press 0, and ask for the Admissions Department to make your appointment. If you are in an emergency euthanasia situation and are calling Monday through Saturday, 4 p.m.-7:30 p.m., please call 716-449-0363.
-Information on pet euthanasia is available here >>
FIELD TRIPS, TOURS, OTHER GROUP VISITS:
Currently-scheduled visits have been cancelled.
See current live and virtual programs for children, including Tale for Two, SPCA-To-Go Backpacks, and more here >>
LIPSEY CLINIC AT THE SPCA SERVING ERIE COUNTY
The Lipsey Clinic has reopened limited hours by appointment only, and is following strict COVID-related operating procedures. Learn more about the Lipsey Clinic and find the operating procedures here >>
-OPEN to the general public Monday – Saturday, 11 a.m. – 4:30 p.m. Face masks or proper face coverings are required to shop in the Petique! Two people per family will be allowed to shop at one time in the Petique.
–Curbside pick-up is also available to those who do not wish to enter the building! For more information on curbside pick-up and items available, please contact the Petique: 716-875-7360, ext. 237. You may pay for your items by credit card over the phone, or have exact cash with you when you arrive at 300 Harlem Rd., West Seneca to pick up your items! When you arrive, just call the number above and we will bring your items out to you. We promise, we’ll be wearing face masks, and we ask that you wear yours as well!
We are currently unable to accept new volunteers. All youth volunteer attendance is postponed. There will be no new Paws for Love volunteer evaluations or orientations at this time. If you are a current volunteer, please check with your team’s coordinator for further instructions…and thank you for everything you’re doing to stay informed while you’re continuing to help our animals.
-The Wildlife Department will be responding to animal emergencies.
-Anyone with a wild animal emergency should CALL BEFORE TOUCHING THE ANIMAL(s) OR BRINGING THE ANIMAL(s) IN!
8 a.m. – 6 p.m. please call 716-875-7360, ext. 247.
6 p.m. – 7:30 p.m. please call 716-449-0363.
7:30 p.m. – 8 a.m. we are closed.
-In accordance with New York State regulations of 8 p.m. 4/17, anyone with an appointment to bring an animal to the SPCA must come to the shelter wearing a mask or appropriate face shield.
At this time, other departments will operate in limited capacities. Again, this information is rapidly changing.
Can you assist ill family members or friends by caring for the household pet(s) if someone becomes ill? If so, click on the images below for full-sized infographics to share, courtesy of Animalsheltering.org:
Pertaining to pets in homes, Animalsheltering.org recommends pet owners take the following simple steps to ensure preparedness in case of illness:
– Identify a family member or friend who can care for pets if someone in the household becomes ill;
– Have crates, food, and extra supplies on hand for quick movement of pets should it become necessary;
– All animal vaccines should be up-to-date in the event boarding becomes necessary;
– Ensure all medications are documented with dosages, administering directions, and if possible, your veterinarian’s prescription;
– Ensure pets are wearing identification (collar & ID tag) or are microchipped.
The SPCA also reminds you to eliminate any contact with your pet if you are exhibiting signs of illness.
-Find a list of recommendations for SPCA Officer Tyler Robertson’s PET DISASTER PREPAREDNESS KIT here >>
-Find SPCA Serving Erie County recommendations for properly caring for your pets during this COVID-19 Response period here >>
-Find information on equine care during the COVID-19 pandemic here >>
-For more information on your pets and COVID-19, please speak with your veterinarian.
Because information and updates are continuing to change at an even more rapid pace, we do not want to run the risk of providing anything less than the most current information concerning animals and COVID-19. The SPCA urges viewers of our website to seek information at any given time by speaking personally with their trusted veterinarians, or find relevant up-to-date information using one of the trusted resources we’ve cited below. Thank you.
Updated April 27, 7:05 a.m.
The Centers for Disease Control and Protection (CDC) state in a recent document concerning COVID-19’s transmission between humans and animals, “CDC is aware of a small number of pets, including dogs and cats, to be infected with the virus that causes COVID-19, mostly after close contact with people with COVID-19. Only a few of the animals reported to be positive showed signs of illness.” Read that entire document from the CDC here.
Updated April 24, 5:09 p.m.
Humane Society Veterinary Medical Association DVM states ““It is critically important that pet owners keep these few positive cat cases in perspective and not make rash decisions about their pets. At this time there is no reason to think that pets can spread COVID-19 to humans. It is likely that the pets were infected by people with COVID-19. We do know that our pets provide very important and positive roles in our lives.” Read the full HSVMA document
Updated April 24, 9:17 a.m.
The American Veterinary Medical Association has released a statement regarding the confirmation of COVID in two New York State cats. Read that statement and find more information on testing pets here.
Updated April 22, 4:14 p.m.
The USDA has released a document regarding the confirmation of COVID in two cats residing in separate parts of New York State. Included in this document is the following statement: “Public health officials are still learning about SARS-CoV-2, but there is no evidence that pets play a role in spreading the virus in the United States. Therefore, there is no justification in taking measures against companion animals that may compromise their welfare. Further studies are needed to understand if and how different animals, including pets, could be affected.” Read the full USDA document here.
Updated April 15, 11:30 a.m.
The American Veterinary Medical Association has released information from the National Dog Bite Prevention Coalition offering tips for safely sheltering at home with pets during the COVID crisis. See that document here.
Updated April 6, 10:27 a.m.
The American Veterinary Medical Association has released important information concerning animals and COVID-19. That information can be found here. As we frequently remind you, this situation is rapidly evolving. Please check back for the latest published research findings as more information becomes available.
The World Small Animal Veterinary Association has released an updated advisory document today. That document can be viewed here.
Updated April 5, 2020, 8:50 p.m.
Today, news was released of a tiger at the Bronx Zoo testing positive for SARS-CoV-2 (the virus that causes COVID-19 in humans). Read the USDA’s statement on the tests that were conducted, as well as FAQs on animals and COVID-19 based on what is known about the virus at this time (including ‘Can people give this virus to animals?’ and ‘Should I avoid contact with pets and other animals?’) here.
Updated April 3, 2020, 7:26 p.m.
The World Small Animal Veterinary Association has released an updated advisory document today. That document can be viewed here.
Updated March 27, 2020, 9:47 p.m.
The World Small Animal Veterinary Association has released an updated advisory document today. Please view that document here.
Updated March 26, 2020, 10:45 a.m.
The World Small Animal Veterinary Association has kept current a second advisory document from March 20 (in addition to the document linked below) that no evidence exists that COVID-19 can be contracted from pets.
Updated March 20, 2020, 2:54 p.m.
Today, the World Small Animal Veterinary Association (WSAVA) released an updated advisory document concerning COVID-19 and companion animals. Please find that document here >> .
Updated March 17, 2020, 11:57 a.m.
Yesterday, the World Small Animal Veterinary Association (WSAVA) released an updated advisory document concerning COVID-19 and companion animals. Please find that document here >> .
March 12, 2020
As the number of confirmed cases of COVID-19 increases in New York State and worldwide, the SPCA Serving Erie County is taking proactive measures to ensure the safety of people and animals on its premises.
The World Small Animal Veterinary Association (WSAVA) is releasing advisory documents and information concerning animals and COVID-19. In an advisory document entitled The New Coronavirus and Companion Animals, it is stated, “You should restrict contact with pets and other animals while you are sick with COVID-19, just like you would around other people,” recommending that people sick with COVID-19 limit contact with animals until more information is known about the virus. “This is a rapidly evolving situation and information will be updated as it becomes available.”
Please regularly check for updates as more information becomes available.
This page will be regularly updated with the most current developments at the SPCA Serving Erie County. Please check back frequently.
–Gina Lattuca, SPCA Chief Communications Officer