DOG ADOPTION & VISITATION APPOINTMENTS AT THE
SPCA SERVING ERIE COUNTY, NY

We know. It’s frustrating. It’s frustrating for us too. And we know the dogs aren’t crazy about it either.

But dog adoption and visitation appointments, while time-consuming and inconvenient, are the best way to keep members of our community, our volunteers, and our staff members healthy and safe during our ongoing COVID Response period. Plus, same-day appointments are often available!

Find the answers to some of the questions you may have regarding dog visitation and adoptions below.


“Why do I need to make an appointment to adopt a dog?”
We at the SPCA Serving Erie County love all our animals equally, of course…we can’t play favorites! However, our dogs seem to attract a higher number of visitors. To comply with the SPCA’s COVID-era occupancy guidelines, we minimize traffic in our kennel/dog areas through appointment adoptions and viewing. This is to help preserve the health and safety of our visitors, as well as the health and safety of our volunteers and staff members.

Same-day appointments are often available, but during periods of high-volume calls, your appointment may be scheduled for later in the week.

“Do I need appointments to adopt other animals?”
Appointments are required for cat adoptions on Saturdays only.
The reason? Saturdays are our biggest adoption day and often attract hundreds of potential adopters, and with our current occupancy guidelines, we just can’t allow this (as much as we’d like to). No appointments are needed for other animals at this time.

“How do I make an appointment to adopt a dog?”
Make your appointment by calling 716-875-7360, ext. 207. PLEASE LEAVE ONLY ONE MESSAGE! Your call will be returned in the order it was received.

“I left a message earlier today. Why hasn’t anyone called me back yet? Should I leave another message?”
The SPCA averages approximately 100 dog appointment request phone messages each day. That’s no exaggeration. EACH DAY. Your call will be returned in the order it was received. Same-day appointments are sometimes available. However, because our community is filled with so many dog-lovers who want to visit, it may not be returned the same day. Depending on the number of messages left before yours, your call may not be returned by our Adoptions crew for one or two business days. Please do not leave additional messages!

“When can I expect my appointment to be scheduled? Will it be the same day?”
Because we receive about 100 requests for an appointment per day, but can only allow approximately 10 dog viewing/adoption appointments per day to adhere to our COVID-era occupancy guidelines, it’s possible your appointment will not be scheduled to take place for at least one week in the future, usually longer. That means the dogs pictured at https://YourSPCA.org/Adoptable-Animals the day your call is returned will (hopefully) already be in new, loving homes by the time you are scheduled to come in. We understand how frustrating this can be, especially when you fall in love with a dog just through a photo on our website. We’re betting, though, that an all-new population of dogs will be available during your visit, and (hopefully) that you will find the love of your life that day!

“What if that DOESN’T happen? What if I DON’T find a new dog the day I visit? How do I make another appointment?”
Because you already had to wait what may have been a long time to visit the SPCA, we won’t make you call again! Before you leave the building, please stop at the Adoptions Desk. Your next appointment will be scheduled then and there, and you’ll be given your date and time to return.

“What should I do when I arrive for my scheduled appointment?”
Please note all visitors are required to wear masks upon entering the SPCA, and are asked to adhere to social distancing. When you arrive, simply check in at our Adoptions Desk! This way we’ll know you’re here and will be able to assist you and answer any questions you may have! For COVID tracing purposes, we may require the names of everyone in your party.

“What if I can’t make my scheduled appointment?”
Out of consideration for others just like you who want to bring a new family member into the home, we ask that you take a moment to call (you will be given a special cancellation number at the time your appointment is scheduled) and leave a message cancelling your appointment. This will allow us to schedule another potential adopter in your place, and hopefully another animal will be taken to a new home as early as possible. We appreciate the time you take to cancel, allowing another family to fill your spot.

“This appointment process is so complicated, and I’m missing out on a lot of dogs I think I would have liked to adopt. Isn’t there an easier way?”
Believe us, we understand. We’re in the business of finding loving, new homes for animals, and have dedicated our lives to doing just that. We, too, find this process frustrating, and would like nothing more than to clear the shelter in a day’s time. However, while this system is quite a bit more complicated, we’re willing to do whatever it takes to safely remain open and find new homes for these beautiful animals; right now, this is the safest way we can do just that while obeying our COVID occupancy guidelines. Like you, we can’t wait until this is all over. That’s why your patience and understanding are incredibly appreciated by our staff and volunteers.

“What if I want to adopt an animal other than a dog? Do I need an appointment?”

Yes AND No!

CATS: Appointments ARE required to adopt cats on Saturdays. Please call (716) 875-7360, ext. 207 to make your appointment. For cat adoptions  Monday through Friday, just stop in and visit us  11 a.m. through 4 p.m. (Our Adoptions Department closes at 5 p.m., however, you’ll want time to look around and hopefully begin the adoption process, so you’ll want to arrive no later than 4 p.m.)

FARM ANIMALS: Appointments are not needed, but you may call (716) 875-7360, ext. 212 or 215 for more information on any farm animals we have available.

OTHER SMALL ANIMALS: No appointments are necessary at this time.

Please note all visitors are required to wear masks upon entering the SPCA, and are asked to adhere to social distancing. We may need the names of everyone in your party for COVID tracing purposes. Due to our occupancy guidelines, depending on the number of people already visiting the animals you came to visit, you may have to wait in an overflow area or in your car until people exit the building.

“Where can I find more information?”
Find more on our COVID Response Phase adoption guidelines here >>
Find answers to other adoption questions here >>
Find photos and listings of adoptable animals here >>

THANK YOU FOR YOUR PATIENCE AS WE WORK TOGETHER TO FIND NEW HOMES FOR AS MANY ANIMALS AS POSSIBLE IN A SAFE, HEALTHY MANNER!

–Gina Lattuca, SPCA Serving Erie County Chief Communications Officer

FREE ADOPTIONS TO CURRENT, PAST MEMBERS OF MILITARY DURING VETS & PETS, PRESENTED BY GEICO®

October 31, 2020
By: SPCA Chief Communications Officer Gina Lattuca

To celebrate the men and women of the armed services this Veterans Day, the SPCA Serving Erie County offers Vets & Pets, waiving adoption fees on most animals five months and older for individuals on active duty, reserves, and honorable discharge, along with service-disabled veterans and those retired from military service!

Vets & Pets begins Sunday, November 1 and runs through Veterans Day Wednesday, November 11 at the SPCA’s 300 Harlem Rd., West Seneca shelter and all SPCA offsite adoption locations. (Please note, the SPCA’s West Seneca shelter is closed Sunday, Nov. 1 and Sunday, Nov. 8, but many offsite adoption locations are open.)

Military ID or DD214 will need to be presented.

November 2020’s Vets & Pets program is proudly presented by GEICO®.

Contact SPCA Adoptions with any questions: 716-875-7360, ext. 233.

SEE ADOPTABLE ANIMALS >>
SEE OFFSITE ADOPTION LOCATIONS >>

The SPCA Serving Eeeerie County’s Scary-Good,
Spine-Tingling Cat Sale Starts October 26!

October 23, 2020
By: SPCA Chief Communications Officer Gina Lattuca

No tricks, all treats this week as the SPCA Serving Erie County presents its first-ever SCARY-GOOD, SPINE-TINGLING CAT SALE!

Monday, Oct. 26 through Friday, Oct. 30, adopt a boo-tiful cat three years or older at the SPCA’s 300 Harlem Rd., West Seneca site or any off-site adoption location, and pay the cat’s age, $1 per year! 

Adoption fees include spay/neuter surgery, age-appropriate vaccinations, initial worming, feline leukemia test, microchip, temporary identification tag, certificate for the new pet’s first physical examination at the Lipsey Clinic at the SPCA or another member clinic of the Niagara Frontier Veterinary Society, the option of a 30-day pet health insurance plan, and a free bag of Purina food (while supplies last).

Adoptions at the West Seneca shelter will open at 11 a.m. each day, and the final group of potential adopters will be allowed in the cat area (depending on number of people waiting) at 4 p.m. 

And don’t let the thought of being in close proximity to too many people during the pandemic spook you. To comply with COVID occupancy guidelines and to keep visitors safe, the SPCA will continue to limit the number of visitors in the cat adoption areas at all times. When the cat rooms are at maximum occupancy, visitors can wait outdoors, or in an overflow area at the SPCA. All visitors are required to wear masks or appropriate face coverings and are asked to comply with social distancing regulations. 

See our Bewitching Beauties here >>

See our Offsite Adoption Locations here >>

See our Halloween Pet Tips here >>

 

 

The SPCA Serving Erie County has revised its COVID-19 phase adoption policies. This new policy was put into effect July 6, 2020. Please note, while we are waiving the need for adoption appointments for cats and small animals at this time, we may revert to adoption appointments for these animals again in the future. The current adoption policy is as follows:

THANK YOU FOR CONSIDERING THE SPCA SERVING ERIE COUNTY WHEN YOU DECIDED TO BRING HOME A NEW FAMILY MEMBER!

FOR YOUR PROTECTION AND OURS, THE SPCA SERVING ERIE COUNTY WILL REMAIN CONSISTENT WITH OCCUPANCY GUIDELINES DURING OUR COVID-19 RESPONSE PHASE.  FACE MASKS ARE REQUIRED!

-Except for cats, bunnies, & other small animal adoptions, an adoption appointment is required to enter the Adoptions Lobby.

-To make an adoption appointment for any type of animal besides cats, bunnies, and other small animals, please call 716-875-7360, ext. 207. Please understand it may take up to 48 business hours to receive a return call. With the exception of required “meet and greets” with pets at home, animals cannot be placed on hold.

-Beginning July 6, it is not necessary to make an adoption appointment for cats, bunnies, and other small animals ONLY. This may change at any time, and we may revert to appointment adoptions for cats/small animals.

-Upon entering the building, it is imperative that you sign in with contact information. We require the name of every guest in your party, including children, for tracing purposes.

-Three people will be allowed per guest pass in the cat room or small animal areas, which means only 3 family members or friends should come together to the SPCA to adopt. Please remember if you are planning to adopt a cat/small animal, only three people per party will be allowed on each guest pass.

-Five families (5 guest passes) will be allowed in the cat/small animal adoption areas at any given time.

-Each guest pass allows a family one hour in the cat/small animal adoption areas to help accommodate all potential adopters and increase the number of animals who find homes each day. (Please note: time limits with adoptable animals are only being enforced during our COVID-19 Response phase. Normally, we encourage visitors to spend as long as possible with an animal prior to adoption!)

-If you are here to adopt a cat, bunny, or other small animal and the maximum number of people are present in the cat/small animal rooms, you have the opportunity to wait in a small overflow area in our lobby or, if you prefer not to wait there or if that area is filled, outdoors. Your sign-in information determines the order of admission into the building. If you choose to wait outdoors, we will call you on your mobile phone when it is your turn to visit!

-Wait times will vary depending on shelter population, so please plan accordingly. Traditionally, the busiest adoption day is Saturday, so if you plan to visit Saturday, please allow yourself enough wait time and understand the cat/small animal visitation 1-hour time limit described above.

-Adoption hours remain 10 a.m.-4 p.m. Monday through Saturday. The final appointment(s) for adoption will be made at 3 p.m. Our final group of potential adopters will be allowed in adoption areas one hour prior to closing.

-We may not be able to accommodate everyone on any given day. Depending on the number of people who have arrived at the shelter before you, it is possible you will not be able to see animals on the day you visit. Believe us, we don’t like it either. We’re in the business of placing these animals in new homes…including YOURS! But we understand, and hope you understand, this is for your safety as well as the safety of our volunteers and staff members. 

-See animals available for adoption on this page! Remember, our population changes several times each day, so you’ll want to check back frequently!

THANK YOU FOR YOUR PATIENCE AS WE WORK TOGETHER TO KEEP PEOPLE & ANIMALS SAFE & HEALTHY!

–Gina Lattuca, SPCA Serving Erie County Chief Communications Officer

SPCA SERVING ERIE COUNTY TO BRING BACK ‘NAME YOUR OWN PRICE’ ADOPTIONS FOR KITTENS & CATS 20 WEEKS AND OLDER

Starting Monday, August 19 for 19 days, the SPCA Serving Erie County will bring back its Name Your Own Price adoption special for kittens and cats ages 20 weeks and older. The adoption special will run through Friday, September 6 and applies to felines temporarily residing at the SPCA’s 300 Harlem Rd., West Seneca site, or one of several offsite adoption locations.

Included with the adoption is the cat’s spay/neuter surgery; age-appropriate vaccinations; initial worming; flea control medicine; feline leukemia test; microchip; temporary identification; a certificate for the new pet’s first physical examination at the SPCA’s Lipsey Clinic or at the Niagara Frontier Veterinary Society’s veterinarian of choice; the option of a 30-day pet health insurance plan provided by 24PetWatch; and while supplies last, a bag of Purina cat food.

See photos of cats available in West Seneca here, and for a list of offsite adoption locations along with photos of cats available at those sites, click here.  Questions about Name Your Own Price adoptions? Call SPCA Adoptions:  716-875-7360, ext. 233.

See the story on WKBW-TV >>

See the story on WYRK.com >>

See the story on WGRZ-TV >>

See the story on WBLK.com >>

See the story in Bee Publications >>