SPCA Serving Erie County LVT Constantino is Nominee for 2021 American Humane Hero Veterinary Nurse Award

Vote for Marisa each day >>

June 18, 2021 — The annual American Humane Hero Veterinarian and Hero Veterinary Nurse Awards™ honor the heroes who dedicate their lives to making a difference in animals’ lives, and this year, the SPCA Serving Erie County’s Marisa Constantino, LVT and Dr. Allison Kean, DVM were both nominated for these awards and recognition!

Constantino, pictured here, is one of five veterinary nurses selected to advance to the voting round!

Voting for the 2021 American Humane Hero Veterinarian and Hero Veterinary Nurse Awards™ ,  sponsored by Zoetis Petcare, is now open!  From now until 12 p.m. Pacific Time on July 29, 2021, you can vote for your favorite vet and vet nurse each day. Your votes will determine the winners that will be featured on Hallmark Channel this fall.

If you are a U.S. resident at least 18 years old, please vote for Marisa each day right here >>

Marisa was nominated due to the outstanding care she provides. Her nomination at AmericanHumane.org reads as follows: 

Marisa demonstrates the characteristics of an American Hero Veterinary Nurse on a daily basis. She demonstrates the perfect balance of professionalism, compassion, logic, curiosity, and reason. Marisa approaches each animal she is presented with as if that animal is the only one she will treat that day, and may not see again. For a large, open admission, multi-species shelter, and public-facing clinic, Marisa does the work of 3 technicians. She has taken on the role of trainer and mentor to a large number of 4th year veterinary students on a regular shelter rotation, and does so with the knowledge that she has been influenced by preceptor mentors like her, and strives to pay it forward, also with the knowledge that these future veterinarians will depend on the talents and skills of technicians as they settle into their career, and knowing how to navigate that partnership with grace and professional respect is crucial.

 As animal welfare shifts to a true social service initiative, the ability to serve people with the same respect as animals in need is a skill that Marisa demonstrates without even trying. She sees the big picture, and works to undo much of the oppression and discrimination that many clients seeking services have experienced at some point in their lives. Marisa sees only solutions, not barriers. 

Animal welfare needs to care about people as much as it cares about animals, and Marisa is a perfect vision of that goal. 

The SPCA’s Vice President of Veterinary Services, Melanie Rushforth, says, “It is an honor to work with someone like Marisa on a daily basis.  She is a humble caretaker and an innovative veterinary nurse who represents the industry with the utmost professionalism.  She helps others be better.” We couldn’t agree more!

One winning Hero Veterinarian and Hero Veterinary Nurse will be featured on the 2021 American Humane Hero Dog Awards® broadcast on Hallmark Channel this fall!

Please take this opportunity to vote for Marisa as recipient of the American Humane Hero Veterinary Nurse Award™, and encourage your friends and family members to do the same! 

–SPCA Chief Communications Officer Gina Lattuca

 

Valentine’s Day and Pets

February 11, 2021
By: SPCA Vice President of Veterinary Services Melanie Rushforth

While we at the Lipsey Clinic at the SPCA Serving Erie County believe the best Valentine’s gift you can give your pet is the gift of a longer and healthier life without the burden of litters and pesky hormonal cycles, free of fleas and other parasites, it’s the season of love! Let’s talk a little about things to look out for this month.

Forbidden Chocolate
Seasoned pet lovers know that all types of chocolate are potentially life-threatening when ingested by pets. Methylxanthines are caffeine-like stimulants that affect gastrointestinal, neurologic and cardiac function—they can cause vomiting, diarrhea, hyperactivity, seizures and an abnormally elevated heart rate. The high-fat content in lighter chocolates can potentially lead to a life-threatening inflammation of the pancreas. Go ahead and indulge, but don’t leave chocolate out for chowhounds to find.

Careful with Cocktails
Spilled wine, a half a glass of champagne, or some leftover liquor are nothing to cry over until a curious pet laps them up. Because animals are smaller than humans, a little bit of alcohol can do a lot of harm, causing vomiting, diarrhea, lack of coordination, central nervous system depression, tremors, difficulty breathing, metabolic disturbances and even coma. Potentially fatal respiratory failure can also occur if a large amount is ingested.

Life Is Sweet
Don’t let pets near treats sweetened with xylitol. If ingested, gum, candy, and other treats that include this sweetener can result in hypoglycemia (a sudden drop in blood sugar). This can cause your pet to suffer depression, loss of coordination and seizures.

Every Rose Has Its Thorn
Don’t let pets near roses or other thorny-stemmed flowers. Biting, stepping on, or swallowing their sharp, woody spines can cause serious infection if a puncture occurs. De-thorn your roses far away from pets.

Playing with Fire
It’s nice to set your evening aglow with candlelight, but put out the fire when you leave the room. Pawing kittens and nosy pooches can burn themselves or cause a fire by knocking over unattended candles.

Wrap It Up
Gather up tape, ribbons, bows, wrapping paper, cellophane and balloons after presents have been opened—if swallowed, these long, stringy and “fun-to-chew” items can get lodged in your pet’s throat or digestive tract, causing her to choke or vomit.

Learn more about the Lipsey Clinic at the SPCA Serving Erie County here >>

Find the love you’ve been looking for at the SPCA Serving Erie County! See our adoptable animals >>

 

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Lucia, Safe and Sound After Two Years Straying the Streets

December 29, 2020
By: SPCA Chief Communications Officer Gina Lattuca

UPDATE 1/14/2021: Yesterday was a big day for Lucia! She was adopted and went home to West Seneca with Katherine! Be a good girl, Lucia!
  



Sure, it takes a village to see some things through. But sometimes it takes an entire city. And this particular cat brought to the SPCA yesterday needed the City of Good Neighbors to help her see things straight!

Here is Lucia’s story, as told to us by our Director of Admissions Amy Jaworski and Admissions Counselor Tammi Cogswell:

Approximately two years ago, a calico kitty was admitted to the City of Buffalo Animal Shelter (CBAS).  While there, as part of the excellent care provided by CBAS, the kitty had eye removal surgery and was placed in foster care for several weeks before being ready for adoption.  She was named Lucia, and, when her rehab was complete, Lucia was placed up for adoption at PetSmart in Buffalo.

Lucia was adopted quickly…but moments after her adoption, while the adopter was walking to her car to bring Lucia home, Lucia fell through the bottom of the cat carrier and was gone.  Devoted CBAS volunteers, including SPCA employee Tammi Cogswell, searched for this cat, and in these two years, right up until this week, continued to put food out for her (courtesy of dedicated CBAS volunteer Mary, who made the search for Lucia a regular part of her life for two years!) in the hopes of capturing her, but with no success.

Several months ago, a woman named Susan came to the SPCA to surrender her mother’s cat, and Tammi, working at our Admissions Desk, asked Susan the general questions asked upon intake: how Susan’s mom acquired the cat, how long she owned the cat, etc. The conversation turned to stray cats when Susan responded that her mother’s cat had been a stray; Susan offhandedly mentioned that there was another stray cat who had been in the area a few years, a cat with beautiful colors and ONE EYE!

Tammi, acting as the ever-vigilant animal advocate that she is, asked Susan if this stray cat was in the vicinity of the PetSmart location  in the city.  The answer was a resounding “Yes,” the cat took up residence on Buffalo’s Rebecca Drive, and Susan promised to send Tammi photos of the cat next time the kitty came around.

Over the last few months, Tammi sent messages to Susan asking about the cat, but Susan was never able to grab another photo. Earlier this month, Susan contacted Tammi asking to borrow a live trap in an effort to safely capture and contain this one-eyed beauty.

We learned this cat had captured many hearts during her 2+-year stay in the neighborhood, and while the entire community came together to help care for her, Lucia had touched the life of one man in particular named Stephen, who was a primary caretaker (he even built a house for her, complete with a heated floor mat). Stephen had become very attached to this little girl and named her “Manechan” (Stephen later said he named this feisty cat Manechan after a feisty, Thai princess…so her full name, Stephen told us, is Lucia Manechan!).

Susan shared with Stephen the possible story behind this stray and put him in touch with Tammi at the SPCA.

Jump ahead to this week…the one-eyed stray Stephen and others in the neighborhood had been caring for was finally safely secured with no trap needed, and arrangements were made for Susan to bring the kitty to the SPCA to be scanned for a microchip.

The big scan happened yesterday, and it was finally confirmed: the beautiful, one-eyed stray is, in fact, Lucia! There were plenty of tears of joy at the SPCA and CBAS over this exciting news! Thanks to Stephen, Susan, and the other amazing, caring community members in the neighborhood unable to keep Lucia, yet dedicated to looking out for her wellbeing, Lucia is alive, safe, and unharmed more than two years after her escape! 

Today, Lucia is, understandably, a little stressed, and we’re giving her time to relax and unwind after her adventures. At the time of this writing, SPCA representatives have contacted CBAS representatives to determine what happens next in little Lucia’s story!

The compassionate teams at the CBAS and SPCA, combined with a Buffalo neighborhood full of caring individuals including Stephen and Susan, exemplify an entire community coming together to care for the lives of its animals.

Keep watching this page and YourSPCA.org for updates on Lucia!

 

Ladies and gentlemen….drum roll, please!
The Spectrum News Buffalo
EVERYDAY HERO
for Thursday, December 17, 2020:

the SPCA’s own
CARY MUNSCHAUER!

Click on the image below to see this spotlight on a volunteer who dedicates her life to making our animals’ lives better! THANK YOU, CARY!

Tommy the Cat: Reunited for Christmas! One Stray Cat’s Buffalo-to-North Carolina Journey Home for the Holidays

December 10, 2020
By: SPCA Serving Erie County Chief Communications Officer Gina Lattuca

See Tommy’s video here >>
“Reunited for Christmas” sounds like a favorite holiday movie with a fantasy ending. For Tommy the cat, however, this holiday fantasy ending was real!

Tommy, a sweet kitten, was adopted  at the SPCA Serving Erie County by then-Buffalo resident Frances Grinage back in June of 2018.  As part of his adoption, Tommy was microchipped at the SPCA. Frances says he fit right into her Buffalo home, where he lived with other four-footed friends…among them, dogs CoCo and Baby.

Frances tells us that every night, Tommy, CoCo, and Baby contentedly shared her bed for their nightly slumber, and that every morning, Tommy would wake her up with a “kiss” on the nose.

In August of 2020, Frances found herself on the move to North Carolina. Tommy, however, had other plans; as Frances was packing up the car to leave, Tommy escaped. Frances said she searched high and low and wanted to remain in Buffalo until she found Tommy, but finally had to begin her road trip without her beloved boy.

Jump ahead to earlier this December week. A good Samaritan who found a very sweet, stray cat arrived at the SPCA to surrender the kitty. It turns out this sweet cat was microchipped…and that chip identified Tommy’s owner as Frances.

When Frances received the call that Tommy had been found (approximately one mile from where Frances had lived!), she said she was elated! “I couldn’t believe it!” said Frances. “I felt like my heart was going to explode! All I wanted for Christmas was to have my Tommy back.”

The SPCA team went to work, and on Wednesday, December 9 (coincidentally during the annual SPCA T-Mobile Radiothon with Newsradio 930 WBEN and Star 102.5 FM Radio!), with a little help from the SPCA’s Cary Munschauer, Tommy packed his bags and headed to the Buffalo airport for his 1:30 p.m. flight to North Carolina!

As pictured here, Tommy patiently awaited his departure at the airport…seems he had a little bit to say when it was slightly delayed…but Tommy’s flight was closely monitored and it appeared to be a smooth trip home.

Frances contacted us early this morning to say that Tommy arrived safely home, and was resting after his travels! “He cried a lot at first, and was extremely nervous. He finally settled down around 8 p.m.”

Frances added that a 4 1/2-month break apparently did nothing to change Tommy’s routine! Right away, Frances tells us, “…he did recognize me and also CoCo and Baby! We all slept together again! It felt like old times.”

Even during a year as difficult as 2020, Tommy’s tale proves that miracles really do happen, especially in the City of Good Neighbors. An entire community came together to help this cat reunite with his loving mom and family.

“I’m truly happy he’s home,” says Frances. “Thank you and the entire staff of the SPCA for my early Christmas gift!”

See Tommy in this video re-telling of his story:

You can help make miracles like this happen at the SPCA Serving Erie County every day! Make your gift today >> 

William Mattar ‘Rescue a Shelter Animal’ Campaign Features SPCA Serving Erie County’s Unending Work

November 24, 2020

UPDATE, DECEMBER 4, 2020: See more on this campaign on WKBW-TV’s AM Buffalo!
___________________________________________________

Car accident attorney William Mattar recently teamed up with the SPCA Serving Erie County to produce a new television commercial showcasing the SPCA’s tireless and vital work. The spot premiered during the law firm’s annual Rescue a Shelter Animal campaign and features several clips of what happens behind the scenes at the humane society, echoing the message that the SPCA NEVER STOPS.

“From our Rescue a Shelter Animal campaign, we have been able to learn so much about the SPCA Serving Erie County. Our campaign has always focused on rescuing animals. As important as that still is, and in growing our relationship with the Erie County SPCA, we learned that they never stop serving our community. By sponsoring the SPCA and developing this commercial, we wanted the public to be aware of all the vital work they do and encourage everyone to support them at this crucial time. Because once you see it firsthand, you want to help, and you feel a sense of responsibility to make everyone else around you aware,” said William Mattar, pictured here with Peanut Butter Mattar.

“We at the SPCA take that word ‘serving’ in our name very seriously,” says Gina Lattuca, SPCA Serving Erie County chief communications officer. “During this COVID phase, with the patient support of our community members, services like animal rescue, cruelty investigations, wildlife rehabilitation, animal adoptions and admissions, and more still haven’t stopped. We’re incredibly thankful to William Mattar and his team for allowing us to share that message and, in this commercial, provide a rare, behind-the-scenes peek into the work going on every day at the SPCA Serving Erie County.”

Before an animal is paired with its forever home, the SPCA staff and volunteers work tirelessly preparing animals for adoption, including behavioral development, training, providing veterinary care, and everything in between. “Without their ongoing efforts to prepare these animals for a smooth and lasting transition to their forever homes, adoptions would not be successful,” said William Mattar. With the launch of this commercial and through the law firm’s Rescue a Shelter Animal campaign, William Mattar encourages the public to support the SPCA Serving Erie County by providing donations that go directly towards rescuing animals, providing essential resources, and fighting animal cruelty.

William Mattar covered the cost of the SPCA Serving Erie County commercial and has donated all the airtime.  The commercial is available below, or watch it on the William Mattar Rescue a Shelter Animal campaign page (beneath the Pet Photo Contest information).

For more information, visit www.WilliamMattar.com.

Lipsey Clinic COVID-19 Standard Operating Procedures
November 13, 2020

New York State has recognized veterinary practices such as the Lipsey Clinic at the SPCA Serving Erie County as essential and are allowing them to operate during the COVID-19 pandemic. To protect staff from the spread of this virus, veterinary clinics such as the Lipsey Clinic at the SPCA Serving Erie County have made considerations to protect both human and animal health.

The Lipsey Clinic at the SPCA Serving Erie County veterinarians are applying careful professional judgment to case management so that needed care for animals continues to be provided while limiting staff and client person-to-person exposure. This may also include prioritizing urgent patient visits and postponing non-urgent veterinary visits and elective procedures until regular business operations resume in Western New York. In some jurisdictions, executive orders will directly influence what types of procedures may be performed.

The greatest risk of COVID-19 exposure to staff at veterinary clinics comes from person-to-person transmission through respiratory droplets from coughing, sneezing, or talking, which is the main way SARS-CoV-2 spreads. Clinic staff are continuing to self-screen daily, at the beginning of shifts prior to interacting with staff and clients and will practice social distancing. The Lipsey Clinic at the SPCA Serving Erie County is taking additional precautions to minimize staff contact with all pet owners.

Effective immediately, the Lipsey Clinic at the SPCA Serving Erie County will enforce the following procedures in addition to the standard directive for all individuals to wear a mask that covers the nose and mouth completely and socially distance at least six feet apart when in an area with other people.

-When a client calls to make an appointment, the receptionist will inform the client that only one person will be allowed to approach the building to pass along the pet to a veterinary staff member within the entryway/double doors at the Lipsey Clinic at the SPCA Serving Erie County and anyone else along for the appointment will have to wait in the car. At this time, the receptionist will ask if the pet has had any exposure to a person with suspected or confirmed COVID-19.  The receptionist will gather applicable information for the pet’s appointment at this time. Any pet who has had exposure to an individual with suspected or confirmed COVID-19 will be deferred to an appointment at a later time.

-Upon arriving for an appointment, the client must call from the car upon arrival.  At this time, an assistant may gather pertinent information from the client regarding the concerns for the veterinary visit.

-When the building is cleared from the previous appointment, the client will be invited by phone to approach the building with the pet to hand off the pet to a veterinary assistant at the double doors of the Lipsey Clinic. Only one person should approach the doors with the pet.  Pet owners will not be allowed to enter the building.

-A veterinary assistant will weigh the pet in the lobby and bring the pet to the exam room for exam and treatment. Upon completion of the exam, the owner will be called again to discuss any treatments necessary. After treatments are performed, the owner will be called and given the total for the visit, and will complete the check-out process over the phone prior to collecting the pet if the owner is paying by credit card (this is preferred).  If the owner is paying with cash, the owner may approach the building if another pet owner is not present, pay for services and receive change, and at that time, retrieve the pet and accompanying paperwork.

It is essential for the health and safety of staff and clients that these safety directives be followed.

For  more information, please visit the Lipsey Clinic page >>

— Melanie Rushforth, SPCA Vice President of Veterinary Services

DOG ADOPTION & VISITATION APPOINTMENTS AT THE
SPCA SERVING ERIE COUNTY, NY

We know. It’s frustrating. It’s frustrating for us too. And we know the dogs aren’t crazy about it either.

But dog adoption and visitation appointments, while time-consuming and inconvenient, are the best way to keep members of our community, our volunteers, and our staff members healthy and safe during our ongoing COVID Response period. Plus, same-day appointments are often available!

Find the answers to some of the questions you may have regarding dog visitation and adoptions below.


“Why do I need to make an appointment to adopt a dog?”
We at the SPCA Serving Erie County love all our animals equally, of course…we can’t play favorites! However, our dogs seem to attract a higher number of visitors. To comply with the SPCA’s COVID-era occupancy guidelines, we minimize traffic in our kennel/dog areas through appointment adoptions and viewing. This is to help preserve the health and safety of our visitors, as well as the health and safety of our volunteers and staff members.

Same-day appointments are often available, but during periods of high-volume calls, your appointment may be scheduled for later in the week.

“Do I need appointments to adopt other animals?”
Appointments are required for cat adoptions on Saturdays only.
The reason? Saturdays are our biggest adoption day and often attract hundreds of potential adopters, and with our current occupancy guidelines, we just can’t allow this (as much as we’d like to). No appointments are needed for other animals at this time.

“How do I make an appointment to adopt a dog?”
Make your appointment by calling 716-875-7360, ext. 207. PLEASE LEAVE ONLY ONE MESSAGE! Your call will be returned in the order it was received.

“I left a message earlier today. Why hasn’t anyone called me back yet? Should I leave another message?”
The SPCA averages approximately 100 dog appointment request phone messages each day. That’s no exaggeration. EACH DAY. Your call will be returned in the order it was received. Same-day appointments are sometimes available. However, because our community is filled with so many dog-lovers who want to visit, it may not be returned the same day. Depending on the number of messages left before yours, your call may not be returned by our Adoptions crew for one or two business days. Please do not leave additional messages!

“When can I expect my appointment to be scheduled? Will it be the same day?”
Because we receive about 100 requests for an appointment per day, but can only allow approximately 10 dog viewing/adoption appointments per day to adhere to our COVID-era occupancy guidelines, it’s possible your appointment will not be scheduled to take place for at least one week in the future, usually longer. That means the dogs pictured at https://YourSPCA.org/Adoptable-Animals the day your call is returned will (hopefully) already be in new, loving homes by the time you are scheduled to come in. We understand how frustrating this can be, especially when you fall in love with a dog just through a photo on our website. We’re betting, though, that an all-new population of dogs will be available during your visit, and (hopefully) that you will find the love of your life that day!

“What if that DOESN’T happen? What if I DON’T find a new dog the day I visit? How do I make another appointment?”
Because you already had to wait what may have been a long time to visit the SPCA, we won’t make you call again! Before you leave the building, please stop at the Adoptions Desk. Your next appointment will be scheduled then and there, and you’ll be given your date and time to return.

“What should I do when I arrive for my scheduled appointment?”
Please note all visitors are required to wear masks upon entering the SPCA, and are asked to adhere to social distancing. When you arrive, simply check in at our Adoptions Desk! This way we’ll know you’re here and will be able to assist you and answer any questions you may have! For COVID tracing purposes, we may require the names of everyone in your party.

“What if I can’t make my scheduled appointment?”
Out of consideration for others just like you who want to bring a new family member into the home, we ask that you take a moment to call (you will be given a special cancellation number at the time your appointment is scheduled) and leave a message cancelling your appointment. This will allow us to schedule another potential adopter in your place, and hopefully another animal will be taken to a new home as early as possible. We appreciate the time you take to cancel, allowing another family to fill your spot.

“This appointment process is so complicated, and I’m missing out on a lot of dogs I think I would have liked to adopt. Isn’t there an easier way?”
Believe us, we understand. We’re in the business of finding loving, new homes for animals, and have dedicated our lives to doing just that. We, too, find this process frustrating, and would like nothing more than to clear the shelter in a day’s time. However, while this system is quite a bit more complicated, we’re willing to do whatever it takes to safely remain open and find new homes for these beautiful animals; right now, this is the safest way we can do just that while obeying our COVID occupancy guidelines. Like you, we can’t wait until this is all over. That’s why your patience and understanding are incredibly appreciated by our staff and volunteers.

“What if I want to adopt an animal other than a dog? Do I need an appointment?”

Yes AND No!

CATS: Appointments ARE required to adopt cats on Saturdays. Please call (716) 875-7360, ext. 207 to make your appointment. For cat adoptions  Monday through Friday, just stop in and visit us  11 a.m. through 4 p.m. (Our Adoptions Department closes at 5 p.m., however, you’ll want time to look around and hopefully begin the adoption process, so you’ll want to arrive no later than 4 p.m.)

FARM ANIMALS: Appointments are not needed, but you may call (716) 875-7360, ext. 212 or 215 for more information on any farm animals we have available.

OTHER SMALL ANIMALS: No appointments are necessary at this time.

Please note all visitors are required to wear masks upon entering the SPCA, and are asked to adhere to social distancing. We may need the names of everyone in your party for COVID tracing purposes. Due to our occupancy guidelines, depending on the number of people already visiting the animals you came to visit, you may have to wait in an overflow area or in your car until people exit the building.

“Where can I find more information?”
Find more on our COVID Response Phase adoption guidelines here >>
Find answers to other adoption questions here >>
Find photos and listings of adoptable animals here >>

THANK YOU FOR YOUR PATIENCE AS WE WORK TOGETHER TO FIND NEW HOMES FOR AS MANY ANIMALS AS POSSIBLE IN A SAFE, HEALTHY MANNER!

–Gina Lattuca, SPCA Serving Erie County Chief Communications Officer

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