SPCA Serving Erie County Launches Pet Loss Support Group June 18
May 12, 2026
By: Chief Communications Officer Gina Lattuca, (716) 875-7360, ext. 244
The bond between a person and a pet is often woven into the quietest moments of daily life — the gentle nudge of a nose at the end of a difficult day, the familiar sound of paws crossing the floor, the unwavering companionship that asks for nothing more than love in return. When that bond is broken through loss or even surrender, the grief can feel profound and isolating. Recognizing the deep emotional impact that comes with saying goodbye to a beloved animal companion, the SPCA Serving Erie County is launching a new Pet Loss Support Group designed to help grieving pet owners find comfort, understanding, and connection.
Beginning Thursday, June 18, the support group will meet on the first and third Thursday of each month at the SPCA’s 300 Harlem Rd., West Seneca location. Scheduled from 3 p.m. to 4 p.m., the sessions are open to anyone 18 years of age or older coping with the loss of a pet or with the need to rehome a pet. There is no fee to attend, and registration is not required. Participants are welcome to simply arrive and take part in a safe, compassionate environment created specifically for those navigating grief. (While child care will not be available, the SPCA can provide resources for families seeking guidance to help younger children process the loss of a pet.)
The group will be facilitated by Jackie Lentz*, who holds a master’s degree in Mental Health Counseling and understands how deeply the loss of an animal companion can affect a person’s emotional well-being. 
“Losing a pet can be deeply painful,” said Lentz. “For many people, pets are family members… companions… sources of comfort and support. When they’re gone, the loss can feel overwhelming… and it’s not always something others fully understand or know how to support. This is designed to be a welcoming group, providing a judgment-free environment for anyone coping with the loss of a pet for any reason.”
Lentz emphasizes that every grief journey is unique and deserving of 
compassion. “Whether the loss is recent, or happened years ago, whether the loss was sudden or expected, all experiences of grief are valid here. Participants will be invited to share their stories, talk about their pets, and express emotions openly.”
At the heart of the new program is a simple but meaningful mission: helping people feel less alone in their grief. There will be no pressure for participants to speak, with listening valued just as much as sharing. “Our goal is not to help people ‘move on.’ We aren’t here to rush healing,” Lentz said. “We are here to help pet owners process loss at their own pace while feeling understood. We hope to normalize all levels of the grieving process… the intense feelings, the feelings of isolation… we want our participants to feel less alone.”
Those seeking additional information about the support group can contact Lentz directly at (716) 875-7360, ext. 204 | JackieL@yourspca.org .
*The SPCA’s Jackie Lentz is a compassionate group facilitator and former Crisis Counselor with a heart for helping people navigate grief and loss. She holds a master’s degree in Mental Health Counseling. As a devoted animal lover and pet parent herself, she understands the deep bond between people and their pets and the pain that comes with saying goodbye. Through this support group, Jackie offers a safe, supportive space where people can process their grief and feel less alone in their healing journey.
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Pet Loss Support Group PDF:
They’re a little too temperamental to be considered perfect, in-home, companion cats. Some are even feral. What’s to be done about these categories of cats when agencies like the SPCA Serving Erie County receive them as surrendered animals, or as part of an animal hoarding situation or other type of animal rescue or cruelty case?
ensure proper placement, since not all of the cats will thrive in all of the settings. They also ensure there are enough people who will take full responsibility for the care and feeding of the cats throughout their lifetime.
become even more social and enjoy being present around people for longer periods of time.
to be one of the organizations with which FCF works in its 
and eternally grateful to the team at FCF for dedicating so many of their resources to these special cats with high work ethics.
On warm days, a vehicle acts like an oven. It holds the heat inside, and that heat becomes very intense even on days that don’t seem too warm. On an 85-degree day, 
leave them outside extended periods of time. Ensure appropriate shade and water are always available. Keep close supervision of your pet when outdoors on hot, humid, sunny summer days, and around inground pools. If you see an animal left on a porch or in a yard with no access to shelter or water, or with inadequate shelter or water, the SPCA may be able to intervene in accordance with New York State’s Animal Shelter Law.
Contact the SPCA immediately if the location is within Erie County Monday – Saturday, 8 a.m. – 4:30 p.m., at (716) 875-7360, ext. 214.
products purchased from deep discount stores were applied. The SPCA has already received several phone calls this season from people who misapplied flea products to their pets. DO NOT APPLY PRODUCTS MEANT FOR DOGS ON CATS, AND DO NOT APPLY CAT FLEA PRODUCTS TO DOGS, AND FOLLOW DIRECTIONS CONCERNING THE VOLUME AND MANNER OF APPLICATION! Read the directions carefully PRIOR to application, not during application. The application of improper flea products, low-quality flea products, or products applied incorrectly, can cause internal damage or death to your pet. Always consult a veterinarian before purchasing and applying flea products.
BUNNIES NEED TO KEEP COOL TOO! Pet rabbits who live indoors with no air conditioning can benefit from an easy cooling technique. Rabbit owners can freeze a filled water bottle. Once the water bottle is frozen, it can be wrapped in a cloth and placed on the rabbit’s cage floor. If the rabbit becomes too warm, she’ll instinctively know to lie next to the bottle. Fans can also be pointed in the general direction of a rabbit cage, and rabbits will raise their ears (their natural cooling system) to catch the breeze and cool off. On hot days, pet owners with rabbits living in outdoor pens will want to ensure their pets are cool enough in outdoor locations; if not, rabbits and pens should come indoors.
