Tag: harlem road

Updated April 14, 3:32 p.m.

MASK POLICY: Face masks are REQUIRED for all unvaccinated adults & children, and for all adults & children utilizing services in the Lipsey Clinic, Wildlife Department, or participating in a Humane Education program, regardless of vaccination status. Masks are OPTIONAL for vaccinated individuals not utilizing services of the Humane Education Department, Wildlife Department, or Lipsey Clinic.

 


SPCA SERVICES & PROGRAMS

During the COVID pandemic, the SPCA Serving Erie County is regularly modifying its services and programs in an effort to protect community members, patrons, volunteers, and staff members. This information is updated when necessary, and supersedes other information you may see on this website or others. Thank you!


ANIMAL ADOPTIONS:

-Beginning Monday, April 18, 2022, no appointments will be necessary for any animal adoptions!

-Adoptions are open Monday – Saturday, 11 a.m. – 5 p.m.


ANIMAL ADMISSIONS:
-Only those wearing appropriate face masks, regardless of vaccination status, 
will be permitted to enter the SPCA.

-The SPCA admits surrendered animals BY APPOINTMENT ONLY at this time and you will be added to a surrender waiting list. There is a long WAITING LIST TO SURRENDER ANIMALS. This list is vital in allowing us to save animals’ lives and remain open for animal admissions. As of March 8, cat and dog surrenders are being scheduled in April of 2022. Please think ahead and make your surrender appointments early! Can’t wait? Learn more about the REHOME BY Adopt-a-Pet.com program here >>

-If you need to rehome your pet more quickly, or are interested in finding a home for your pet on your own, learn more about the REHOME BY Adopt-a-Pet.com program here >>

-Admission appointments will be made in accordance with staff and shelter population during this updated COVID Response phase. We will also schedule appointments around the admission of animals already owned by the SPCA residing in volunteer foster homes (200+ animals) who will slowly and safely be brought back into the shelter and placed for adoption.

-Please know we do not take your patience in this matter for granted! The consideration you’ve shown us during this phase is tremendously appreciated.

-If you are calling Monday through Saturday, 8 a.m.-4 p.m., please call 716-875-7360, press 0, and ask for the Admissions Department. If you are calling Monday through Saturday, 4 p.m.-7:30 p.m., with an emergency only, please call 716-875-7360, ext. 214.

-At this time we are unable to assist after 7:30 p.m., however, there are emergency animal clinics in Erie County with systems in place to assist you after 7:30 p.m.

 

ANIMAL EMERGENCIES, ANIMAL RESCUE, & ANIMAL CRUELTY INVESTIGATIONS:
-If you are experiencing an emergency with your animal or find that an animal is in an emergency situation, please call the SPCA Monday through Sunday, 8 a.m. – 7:30 p.m., at 716-875-7360, ext. 214.

-At this time we are unable to assist after 7:30 p.m., however, there are emergency animal clinics, animal control organizations, and law enforcement agencies in Erie County with systems in place to assist you between 7:30 p.m. and 8 a.m.

-When you call, please advise the dispatcher if you or any members of your household are experiencing flu-like symptoms. This information will ensure first responders can prepare to prevent the spread of any illnesses.

DONATIONS:
-Those wishing to make financial donations are encouraged to do so online, by phone at 716-875-7360 ext. 227, or through the mail at SPCA Serving Erie County, 300 Harlem Rd., West Seneca, NY 14224.

-The SPCA is once again able to accept in-kind donations of towels, sheets, blankets, newspapers, etc. dropped off by those wearing masks at our West Seneca shelter’s Adoptions doors! Although we are not able to pick up these donations, we sincerely appreciate the time and effort made by those who think of our animals and drop off these items to us. Receipts for in-kind donations can be picked up at the time of donation drop-off.

EDUCATIONAL FARM:

–OPEN once again to the general public! Educational Farm hours:

Monday – Saturday: 11 a.m. – 4:30 p.m.
Sunday: Closed

-Those interested in adopting farm animals or fowl should call 716-875-7360, ext. 212 or 215 for more information.

-If you have farm animals or fowl you wish to surrender to the SPCA Serving Erie County,  please follow the Animal Admissions guidelines above.

-Only those wearing appropriate face masks, regardless of vaccination status, 
will be permitted to enter the Educational Farm.


END-OF-LIFE SERVICES:
-If you have made that difficult decision for your pet, the SPCA is still able to help with euthanasia services at this time BY APPOINTMENT.

-If you are calling Monday through Saturday, 8 a.m.-4 p.m., please call 716-875-7360, press 0, and ask for the Admissions Department to make your appointment. If you are calling Monday through Saturday, 4 p.m.-7:30 p.m., in an emergency euthanasia situation only, please call 716-875-7360, ext. 214.

-Only those wearing appropriate face masks, regardless of vaccination status, 
will be permitted to enter the SPCA.

-Information on pet euthanasia  is available here >>  

FIELD TRIPS, TOURS, OTHER GROUP VISITS:
See virtual field trip and tour options here >>

HUMANE EDUCATION:
-See existing programs for children, including Tale for Two,  here >>

-Only those wearing appropriate face masks, regardless of vaccination status, 
will be permitted to enter the SPCA.

LIPSEY CLINIC AT THE SPCA SERVING ERIE COUNTY:

-We are thrilled to welcome back Dr. Puleo from her maternity leave! As we transition back to our normal operations, we will first ensure priority of our existing clients by opening up appointments, and will ultimately reopen on a full-scale basis. We’ll keep you posted as we gradually start to welcome new clients again, so keep watching this page! We hope to see you and your pet soon!

-See the Lipsey Clinic page here >>

PETIQUE:
–OPEN to the general public Monday – Saturday, 11 a.m. – 4:30 p.m.  The number of people shopping in the Petique at one time will remain in accordance with current county occupancy guidelines.

-Only those wearing appropriate face masks, regardless of vaccination status, 
will be permitted to enter the Petique.

–Curbside pick-up is available to the general public. For more information on curbside pick-up and items available, please contact the Petique: 716-875-7360, ext. 237. You may pay for your items by credit card over the phone, or have exact cash with you when you arrive at 300 Harlem Rd., West Seneca to pick up your items! When you arrive, just call the number above and we will bring your items out to you. We promise, we’ll be wearing face masks, and we ask that you wear yours as well!

VOLUNTEERS:
-There is an immediate need for volunteers in particular departments. See those volunteer opportunities here >>

-Only those wearing appropriate face masks, regardless of vaccination status, 
will be permitted to enter the SPCA.

WILDLIFE:
-The Wildlife Department will be responding to animal emergencies.

-Anyone with a wild animal emergency should CALL BEFORE TOUCHING THE ANIMAL(s) OR BRINGING THE ANIMAL(s) IN!

-Only those wearing appropriate face masks, regardless of vaccination status, 
will be permitted to enter the SPCA.

-The Wildlife Department at the SPCA can be reached Monday – Sunday, INCLUDING HOLIDAYS, at the following times:

8 a.m. – 8 p.m. : Please call 716-875-7360, ext. 247.
8 p.m. – 8 a.m. : We are closed.

 

At this time, other departments will operate in limited capacities. Again, this information is rapidly changing.

PETS IN HOMES

Can you assist ill family members or friends by caring for the household pet(s) if someone becomes ill? If so, click on the images below for full-sized infographics to share, courtesy of Animalsheltering.org:

  

Pertaining to pets in homes, Animalsheltering.org recommends pet owners take the following simple steps to ensure preparedness in case of illness:

– Identify a family member or friend who can care for pets if someone in the household becomes ill;
– Have crates, food, and extra supplies on hand for quick movement of pets should it become necessary;
– All animal vaccines should be up-to-date in the event boarding becomes necessary;
– Ensure all medications are documented with dosages, administering directions, and if possible, your veterinarian’s prescription;
– Ensure pets are wearing identification (collar & ID tag) or are microchipped.

The SPCA also reminds you to eliminate any contact with your pet if you are exhibiting signs of illness.

-Find a list of recommendations for SPCA Officer Tyler Robertson’s  PET DISASTER PREPAREDNESS KIT here >>

-Find SPCA Serving Erie County recommendations for properly caring for your pets during this COVID-19 Response period here >>

-Find information on equine care during the COVID-19 pandemic here >>

-For more information on your pets and COVID-19, please speak with your veterinarian.

CURRENT INFO: Pets & COVID-19

Because information and updates are continuing to change at an incredibly rapid pace, we do not want to run the risk of providing anything less than the most current information concerning animals and COVID-19. The SPCA urges viewers of our website to seek information at any given time by speaking personally with their trusted veterinarians, or find relevant up-to-date information using one of the trusted resources we’ve cited in the past:
–Centers for Disease Control and Protection (CDC)
-Humane Society Veterinary Medical Association (HSVMA)
-American Veterinary Medical Association (AVMA)
-World Small Animal Veterinary Association (WSAVA)
-United States Department of Agriculture (USDA)

In a WSAVA advisory document entitled The New Coronavirus and Companion Animals, it is stated, “You should restrict contact with pets and other animals while you are sick with COVID-19, just like you would around other people,” recommending that people sick with COVID-19 limit contact with animals until more information is known about the virus. “This is a rapidly evolving situation and information will be updated as it becomes available.”

This page will be regularly updated with the most current developments at the SPCA Serving Erie County. Please check back frequently.

–Gina Lattuca, SPCA Chief Communications Officer

Injured Bald Eagle Rescued by SPCA Serving Erie County After Buffalo Police Hear “Loud Crash” Outside Building Yesterday

May 25, 2021
By: SPCA Chief Communications Officer Gina Lattuca

See the full story from WGRZ-TV on “2 The Outdoors” >>

UPDATE 9/12/21: This afternoon, the injured bald eagle found by Buffalo Police & rescued by the SPCA Serving Erie County returned to the skies of Western New York! As detailed below, the eagle was operated on by staff at Cornell University’s Janet L. Swanson Wildlife Hospital on May 27, and on June 30, the incredible team at Messinger Woods Wildlife Care & Education Center, Inc. in Holland, NY  picked up the eagle for extensive rehabilitation led by Marianne Hites! Today, the Messinger Woods team (pictured here), joined by members of the SPCA and local media, released the bald eagle at Wendt Beach in Derby, NY! Check out video of the release below:

See the full release video complete with photos here >>

To learn more about Messinger Woods and the fine work the organization does in caring for the wildlife of our community, please visit their Facebook page here >>

Thank you to all who played a part in this gorgeous creature’s return to our skies. An entire community came together to save her life, from the Buffalo Police to members of the SPCA Serving Erie County, to the team at Cornell, and finally to the crew at Messinger Woods. Neither the SPCA Serving Erie County or Messinger Woods would be able to do the work the organizations do and save the lives of so many animals each year if it wasn’t for the donors who make our work possible. On behalf of Messinger Woods and the Wildlife team at the SPCA Serving Erie County, thank you to the donors who help us give these animals second chances.

UPDATE 5/28/21: On Wednesday, May 26, the bald eagle spotted by members of the Buffalo Police Department & rescued by the SPCA Serving Erie County after flying into a window in the City of Buffalo was transported to Ithaca, NY. The eagle was dropped off at Cornell University’s Janet L. Swanson Wildlife Hospital for surgery on a severely fractured femur; the center wanted him immediately because, as our own Wildlife Veterinarian Dr. Karen Slote and Wildlife Director Barbara Haney explained earlier this week, after that fracture the muscles contract and can make surgery much more difficult.

Today, we heard from staff there that the eagle is doing “great” after surgery! Now he’ll have time to rest and they will create a rehabilitation plan for him. Exciting news for the eagle, and for this community!

Also of note: in the photo here, you’ll notice a thin, thread-like spike (for lack of a better word!) at the tip of the eagle’s wings. Barbara Haney tells us that is indicative of the eagle’s status as a first-year eagle born sometime this calendar year, probably February or March. According to the National Eagle Center website, bald eagles fledge at approximately 10 – 14 weeks, which tells us he has not been out of the nest for long.

We may not receive another eagle update from the wildlife hospital for a few weeks, but when we do, we will definitely share that update with you.

Once again, we thank the members of this community for your care and compassion. Your constant support of all types is what makes our work possible.

UPDATE 5/26/21: The bald eagle spotted by Buffalo Police & rescued by the SPCA Serving Erie County after flying into a window in the City of Buffalo was dropped off moments ago by the SPCA’s Gina Lattuca at the Janet L. Swanson Wildlife Hospital, an annex of the Cornell University Hospital for Animals. He was photographed upon admission. We will provide updates on his progress as they are made available. Thank you to this caring, compassionate community, for all of the interest in and prayers for this magnificent bird. Your concern, your donations, and your constant support of all types are what make our work possible.

A juvenile bald eagle is in critical condition at the Wildlife Department of the SPCA Serving Erie County after flying into a high building window in the City of Buffalo yesterday.

Photo courtesy of Buffalo Police Detective Mark Costantino

The SPCA received the call yesterday afternoon from Tracy Masiello, crime analyst for Erie County, after Buffalo Police Detective Mark Costantino and Officer David O’Brien heard a loud crash outside of their offices at Court and Franklin Streets in Buffalo. They ran outside and there, across the street, a large bird was struggling on the sidewalk. The crash they heard was the bird flying into a window of a building across the street, approximately 30 feet high.

Photo courtesy of Buffalo Police Detective Mark Costantino

“He tried to raise himself four or five times, but he was struggling and we could see he couldn’t lift up,” Detective Costantino said today. Despite the fact that the bird didn’t have a full white-feathered head, Detective Costantino said he knew right away that the bird was a bald eagle. “He was enormous, and his talons were so large, I could tell we were looking at an eagle.”

After receiving the call from Masiello, SPCA Serving Erie County Animal Rescue Team Officers Jennifer Maleskis and Tyler Robertson arrived at the location, retrieved the young bird, and rushed him to the SPCA’s Wildlife Department hospital, where they were met by Wildlife Director Barbara Haney and, within the hour, SPCA Wildlife Veterinarian Dr. Karen Slote.

 
  “By the time the bird made it to us, he was obviously quite stressed,” says Haney. “In addition to not being able to stand, he had an injury on his beak and blood in his mouth. He was open-mouthed breathing, a clear sign of his high stress level.”

Dr. Slote was able to provide an initial examination and determined the bird, a first-year bald eagle, has a fractured femur. Further assessment and radiographs this afternoon confirmed a severe fracture.

“We are doing everything we can for this magnificent bird, considering its compromised state at the moment,” said Haney, when asked whether the bird will survive. “We’re careful not to provide any solid prognosis at this time because the bird is still in critical condition and the outcome is uncertain.”

At this time, Dr. Slote will consult with wildlife professionals at Cornell University’s Wildlife Health Center, and will send them her assessment of the eagle along with the radiograph images. If the bird survives and responds to the supportive care, fluids, and medications it is receiving at the SPCA, Haney says, “…then it’s our hope that, once he is strong and stable, Cornell will accept the bird for surgery. The surgical team at Cornell is much better-suited for this sort of surgery…they perform it much more frequently…and they have the equipment and the pins and the other necessities large enough and strong enough for this extremely large animal.”

Haney adds, “Our primary hope right now is that the bird does, in fact, survive. That’s what we’re focused on right now. We’re doing everything in our power to help his survival so that we can actually have that discussion with Cornell about surgery and rehabilitation.”

This eagle is not the first cared for by the SPCA Serving Erie County Wildlife Department. “Eagles have made quite a comeback in the last 30 years or so,” Haney said, “and we’re starting to see them in all parts of Western New York, the City of Buffalo included. It’s possible this bird became disoriented for what could be one of several reasons, possibly even due to his reflection in the window of the high building, or he may have been in a territorial scuffle with a peregrine falcon, as hypothesized by our contacts at the New York State Department of Environmental Conservation.”

The SPCA wishes to thank Buffalo Police Detective Costantino, Buffalo Police Officer O’Brien, and Erie County Crime Analyst Masiello for their cooperation, and for contacting our officers when they found the eagle and saw that it was in distress.

Keep watching YourSPCA.org/EagleRescue2021 for updates on the bald eagle.

Thank you to Detective Costantino, for providing us with the video and photographs from the scene of the rescue.

YOU can be part of saving these beautiful, wild animals in Erie County! Consider making a gift to the SPCA’s Wildlife Department right here >>

 

 

Reading to SPCA Animals is Back!
New Tale for Two Season Offers In-Person and Virtual Options.

September 1, 2021
By: SPCA Chief Communications Officer Gina Lattuca

The SPCA Serving Erie County is now welcoming readers into its 2021 – 2022 season Tale for Two program, encouraging children ages six through 16 to read aloud to adoptable animals at the SPCA, or therapy pets who are volunteers of the SPCA’s Paws for Love program! Animals benefit from the increased socialization and reduced stress levels, while children work on their literacy and reading skills, building their self-esteem and confidence.

If registered for in-person reading, one adult and one child can visit the SPCA’s 300 Harlem Rd., West Seneca shelter to read aloud to shelter pets. To remain consistent with COVID-related occupancy guidelines, only six child/adult teams will be allowed on the Adoptions floor at any given time, so space is extremely limited.

Virtual reading will take place on a Zoom call, during which participants will read to a Paws for Love therapy animal. Each virtual session will conclude with an opportunity for the child to ask the shelter representative questions about the animal or the SPCA.

This year’s reading season begins October 4, and is available in a three-month package (program cost: $50 for one 30-minute in-person reading session per week, or unlimited 30-minute virtual reading sessions); a ’21-’22 school year package (program cost: $85 for one 30-minute in-person reading session per week, or unlimited 30-minute virtual reading sessions; this package has an end date of June 9, 2022); or a full year 12-month package (program cost: $125 for one 30-minute in-person reading session per week, or unlimited 30-minute virtual reading sessions; this package has an end date of September 15, 2022).

In-person shelter reading opportunities along with virtual reading slots are available Mondays and Wednesdays, 5 p.m. – 6:30 p.m., at the SPCA’s 300 Harlem Rd., West Seneca shelter. 

Children can read from their own reading materials, or make a selection from the SPCA’s library.

REGISTER NOW  to choose your reading package and to select your desired virtual orientation date (orientation is mandatory for adults and recommended for the child readers). Space is extremely limited. For more information on Tale for Two, please contact SPCA Director of Humane Education Christine Davis at 716-875-7360, ext. 262, or christined@yourspca.org .

Register for TALE FOR TWO now!

From the SPCA’s Humane Education Department regarding the safety of children participating in one of the Humane Ed programs:

“The SPCA Serving Erie County has and always has had strict cleaning and safety policies in place due to the nature of animal sheltering and the potential for zoonotic disease exposure. During the age of COVID-19, we will follow all CDC guidelines and recommendations. At this time, the SPCA Humane Education Department requires social distancing and masks for all participants, regardless of vaccination status. There will also be a temperature check and COVID screening prior to entry.”

The Parakeet and the Juggler

UPDATE, August 23, 2021 — After a few close calls, no owner came to claim Hilby the parakeet. He went up for adoption today at 11:05 a.m. We didn’t have to wait long for the end to Hilby’s story…at 11:14 a.m. he was adopted! A nine-minute adoption floor length-of-stay may be the shortest on SPCA record, and that’s a 154-year-old history! We of course won’t give too many details on Hilby’s new residence other than to say this…Hilby is now called DION, and if you see a “wanderer” that looks like the bird pictured above flying the West Seneca, NY skies, well, please give us a call, because it might be Dion!

August 17, 2021 — If you have seen Hilby The Skinny German Juggle Boy at the #ErieCountyFair or elsewhere, you already know his remarkable talent is unmatched. Now you can add “….and Compassionate Animal Lover Who Takes Action When Needed!” to his long resume! As caring as he is skilled, check out this saga that unfolded yesterday! Read about it here >>

The bird’s name? Why, it’s Hilby, of course, at least while he’s with us! Hilby’s stray hold period lasts until August 23, so hopefully his owner will hear of this story and come to our 300 Harlem Rd., West Seneca shelter!

SPCA’S SPECIAL BIRTHDAY GIFTS TO JUST PIZZA OWNER MARY ALLOY: DEDICATION OF A ‘DOG SUITE’ & PAWS IN THE PARK ’21 

July 7, 2021
By: SPCA Chief Communications Officer Gina Lattuca

UPDATE, JULY 14: “The dogs love each other!” That’s the latest report we received from Mary, who sent us this photo of her daughter’s two dogs, Rocky (formerly Caspian!), left, and Asia!

UPDATE, JULY 9: Just when you think a story cannot become more meaningful than it already is, it does! When Mary Alloy and her son, Alex, visited the SPCA July 7 and learned one of our kennels is now permanently dedicated to Mary, they of course had to take a moment to meet the first dog whose presence graced this elite suite! That dog was German Shepherd Caspian, and clearly Caspian turned on the charm for Mary right away!

Alex quickly contacted his sister, Stacy, and possible adoption plans were  made. Today, Caspian, now named Rocky (although Angel was the first new name considered!), is the newest Alloy family member!  You never know when he may be making an appearance outside the 2319 Niagara Falls Blvd., Amherst location where he’s pictured below, with Alex and Stacy! Here’s to a wonderful, new beginning for all involved! Congratulations to the Alloy Family!

 
 

Mary Alloy is just one of those people who makes our community a better place. As owner of Amherst’s JUST PIZZA location, she has been a longtime donor and friend of the SPCA Serving Erie County, doing and giving so much to help give our animals second chances.

Today, July 7, is Mary’s birthday, and we couldn’t think of a better day to honor her in two ways!

This year’s Paws in the Park walk has been dedicated to Mary, and today’s surprise birthday gift was the permanent naming of a “Dog Suite” (kennel B-7, of course, for her 7/7 Birthday!) in Mary’s honor!

Check out the photo album from today’s tribute that includes pictures of Mary and her wonderful son, Alex, along with the photos in this story here >>

Mary, thank you for your unending generosity…your permanent smile no matter the circumstances, no matter how you’re feeling…and for showing love and kindness to every animal and person who come your way. You are a rare individual and our organization is blessed by your friendship and compassion.

Check out Mary’s Paws in the Park team, the Just Pizza Warriors, at https://bit.ly/3yrVUoQ !

Lucia, Safe and Sound After Two Years Straying the Streets

December 29, 2020
By: SPCA Chief Communications Officer Gina Lattuca

UPDATE 1/14/2021: Yesterday was a big day for Lucia! She was adopted and went home to West Seneca with Katherine! Be a good girl, Lucia!
  


Sure, it takes a village to see some things through. But sometimes it takes an entire city. And this particular cat brought to the SPCA yesterday needed the City of Good Neighbors to help her see things straight!

Here is Lucia’s story, as told to us by our Director of Admissions Amy Jaworski and Admissions Counselor Tammi Cogswell:

Approximately two years ago, a calico kitty was admitted to the City of Buffalo Animal Shelter (CBAS).  While there, as part of the excellent care provided by CBAS, the kitty had eye removal surgery and was placed in foster care for several weeks before being ready for adoption.  She was named Lucia, and, when her rehab was complete, Lucia was placed up for adoption at PetSmart in Buffalo.

Lucia was adopted quickly…but moments after her adoption, while the adopter was walking to her car to bring Lucia home, Lucia fell through the bottom of the cat carrier and was gone.  Devoted CBAS volunteers, including SPCA employee Tammi Cogswell, searched for this cat, and in these two years, right up until this week, continued to put food out for her (courtesy of dedicated CBAS volunteer Mary, who made the search for Lucia a regular part of her life for two years!) in the hopes of capturing her, but with no success.

Several months ago, a woman named Susan came to the SPCA to surrender her mother’s cat, and Tammi, working at our Admissions Desk, asked Susan the general questions asked upon intake: how Susan’s mom acquired the cat, how long she owned the cat, etc. The conversation turned to stray cats when Susan responded that her mother’s cat had been a stray; Susan offhandedly mentioned that there was another stray cat who had been in the area a few years, a cat with beautiful colors and ONE EYE!

Tammi, acting as the ever-vigilant animal advocate that she is, asked Susan if this stray cat was in the vicinity of the PetSmart location  in the city.  The answer was a resounding “Yes,” the cat took up residence on Buffalo’s Rebecca Drive, and Susan promised to send Tammi photos of the cat next time the kitty came around.

Over the last few months, Tammi sent messages to Susan asking about the cat, but Susan was never able to grab another photo. Earlier this month, Susan contacted Tammi asking to borrow a live trap in an effort to safely capture and contain this one-eyed beauty.

We learned this cat had captured many hearts during her 2+-year stay in the neighborhood, and while the entire community came together to help care for her, Lucia had touched the life of one man in particular named Stephen, who was a primary caretaker (he even built a house for her, complete with a heated floor mat). Stephen had become very attached to this little girl and named her “Manechan” (Stephen later said he named this feisty cat Manechan after a feisty, Thai princess…so her full name, Stephen told us, is Lucia Manechan!).

Susan shared with Stephen the possible story behind this stray and put him in touch with Tammi at the SPCA.

Jump ahead to this week…the one-eyed stray Stephen and others in the neighborhood had been caring for was finally safely secured with no trap needed, and arrangements were made for Susan to bring the kitty to the SPCA to be scanned for a microchip.

The big scan happened yesterday, and it was finally confirmed: the beautiful, one-eyed stray is, in fact, Lucia! There were plenty of tears of joy at the SPCA and CBAS over this exciting news! Thanks to Stephen, Susan, and the other amazing, caring community members in the neighborhood unable to keep Lucia, yet dedicated to looking out for her wellbeing, Lucia is alive, safe, and unharmed more than two years after her escape! 

Today, Lucia is, understandably, a little stressed, and we’re giving her time to relax and unwind after her adventures. At the time of this writing, SPCA representatives have contacted CBAS representatives to determine what happens next in little Lucia’s story!

The compassionate teams at the CBAS and SPCA, combined with a Buffalo neighborhood full of caring individuals including Stephen and Susan, exemplify an entire community coming together to care for the lives of its animals.

Keep watching this page and YourSPCA.org for updates on Lucia!

 

William Mattar ‘Rescue a Shelter Animal’ Campaign Features SPCA Serving Erie County’s Unending Work

November 24, 2020

UPDATE, DECEMBER 4, 2020: See more on this campaign on WKBW-TV’s AM Buffalo!
___________________________________________________

Car accident attorney William Mattar recently teamed up with the SPCA Serving Erie County to produce a new television commercial showcasing the SPCA’s tireless and vital work. The spot premiered during the law firm’s annual Rescue a Shelter Animal campaign and features several clips of what happens behind the scenes at the humane society, echoing the message that the SPCA NEVER STOPS.

“From our Rescue a Shelter Animal campaign, we have been able to learn so much about the SPCA Serving Erie County. Our campaign has always focused on rescuing animals. As important as that still is, and in growing our relationship with the Erie County SPCA, we learned that they never stop serving our community. By sponsoring the SPCA and developing this commercial, we wanted the public to be aware of all the vital work they do and encourage everyone to support them at this crucial time. Because once you see it firsthand, you want to help, and you feel a sense of responsibility to make everyone else around you aware,” said William Mattar, pictured here with Peanut Butter Mattar.

“We at the SPCA take that word ‘serving’ in our name very seriously,” says Gina Lattuca, SPCA Serving Erie County chief communications officer. “During this COVID phase, with the patient support of our community members, services like animal rescue, cruelty investigations, wildlife rehabilitation, animal adoptions and admissions, and more still haven’t stopped. We’re incredibly thankful to William Mattar and his team for allowing us to share that message and, in this commercial, provide a rare, behind-the-scenes peek into the work going on every day at the SPCA Serving Erie County.”

Before an animal is paired with its forever home, the SPCA staff and volunteers work tirelessly preparing animals for adoption, including behavioral development, training, providing veterinary care, and everything in between. “Without their ongoing efforts to prepare these animals for a smooth and lasting transition to their forever homes, adoptions would not be successful,” said William Mattar. With the launch of this commercial and through the law firm’s Rescue a Shelter Animal campaign, William Mattar encourages the public to support the SPCA Serving Erie County by providing donations that go directly towards rescuing animals, providing essential resources, and fighting animal cruelty.

William Mattar covered the cost of the SPCA Serving Erie County commercial and has donated all the airtime.  The commercial is available below, or watch it on the William Mattar Rescue a Shelter Animal campaign page (beneath the Pet Photo Contest information).

For more information, visit www.WilliamMattar.com.

Lipsey Clinic COVID-19 Standard Operating Procedures
November 13, 2020

New York State has recognized veterinary practices such as the Lipsey Clinic at the SPCA Serving Erie County as essential and are allowing them to operate during the COVID-19 pandemic. To protect staff from the spread of this virus, veterinary clinics such as the Lipsey Clinic at the SPCA Serving Erie County have made considerations to protect both human and animal health.

The Lipsey Clinic at the SPCA Serving Erie County veterinarians are applying careful professional judgment to case management so that needed care for animals continues to be provided while limiting staff and client person-to-person exposure. This may also include prioritizing urgent patient visits and postponing non-urgent veterinary visits and elective procedures until regular business operations resume in Western New York. In some jurisdictions, executive orders will directly influence what types of procedures may be performed.

The greatest risk of COVID-19 exposure to staff at veterinary clinics comes from person-to-person transmission through respiratory droplets from coughing, sneezing, or talking, which is the main way SARS-CoV-2 spreads. Clinic staff are continuing to self-screen daily, at the beginning of shifts prior to interacting with staff and clients and will practice social distancing. The Lipsey Clinic at the SPCA Serving Erie County is taking additional precautions to minimize staff contact with all pet owners.

Effective immediately, the Lipsey Clinic at the SPCA Serving Erie County will enforce the following procedures in addition to the standard directive for all individuals to wear a mask that covers the nose and mouth completely and socially distance at least six feet apart when in an area with other people.

-When a client calls to make an appointment, the receptionist will inform the client that only one person will be allowed to approach the building to pass along the pet to a veterinary staff member within the entryway/double doors at the Lipsey Clinic at the SPCA Serving Erie County and anyone else along for the appointment will have to wait in the car. At this time, the receptionist will ask if the pet has had any exposure to a person with suspected or confirmed COVID-19.  The receptionist will gather applicable information for the pet’s appointment at this time. Any pet who has had exposure to an individual with suspected or confirmed COVID-19 will be deferred to an appointment at a later time.

-Upon arriving for an appointment, the client must call from the car upon arrival.  At this time, an assistant may gather pertinent information from the client regarding the concerns for the veterinary visit.

-When the building is cleared from the previous appointment, the client will be invited by phone to approach the building with the pet to hand off the pet to a veterinary assistant at the double doors of the Lipsey Clinic. Only one person should approach the doors with the pet.  Pet owners will not be allowed to enter the building.

-A veterinary assistant will weigh the pet in the lobby and bring the pet to the exam room for exam and treatment. Upon completion of the exam, the owner will be called again to discuss any treatments necessary. After treatments are performed, the owner will be called and given the total for the visit, and will complete the check-out process over the phone prior to collecting the pet if the owner is paying by credit card (this is preferred).  If the owner is paying with cash, the owner may approach the building if another pet owner is not present, pay for services and receive change, and at that time, retrieve the pet and accompanying paperwork.

It is essential for the health and safety of staff and clients that these safety directives be followed.

For  more information, please visit the Lipsey Clinic page >>

— Melanie Rushforth, SPCA Vice President of Veterinary Services

DOG ADOPTION & VISITATION APPOINTMENTS AT THE
SPCA SERVING ERIE COUNTY, NY

We know. It’s frustrating. It’s frustrating for us too. And we know the dogs aren’t crazy about it either.

But dog adoption and visitation appointments, while time-consuming and inconvenient, are the best way to keep members of our community, our volunteers, and our staff members healthy and safe during our ongoing COVID Response period. Plus, same-day appointments are often available!

Find the answers to some of the questions you may have regarding dog visitation and adoptions below.

“Why do I need to make an appointment to adopt a dog?”
We at the SPCA Serving Erie County love all our animals equally, of course…we can’t play favorites! However, our dogs seem to attract a higher number of visitors. To comply with the SPCA’s COVID-era occupancy guidelines, we minimize traffic in our kennel/dog areas through appointment adoptions and viewing. This is to help preserve the health and safety of our visitors, as well as the health and safety of our volunteers and staff members.

Same-day appointments are often available, but during periods of high-volume calls, your appointment may be scheduled for later in the week.

“Do I need appointments to adopt other animals?”
Appointments are required for cat adoptions on Saturdays only.
The reason? Saturdays are our biggest adoption day and often attract hundreds of potential adopters, and with our current occupancy guidelines, we just can’t allow this (as much as we’d like to). No appointments are needed for other animals at this time.

“How do I make an appointment to adopt a dog?”
Make your appointment by calling 716-875-7360, ext. 207. PLEASE LEAVE ONLY ONE MESSAGE! Your call will be returned in the order it was received.

“I left a message earlier today. Why hasn’t anyone called me back yet? Should I leave another message?”
The SPCA averages approximately 100 dog appointment request phone messages each day. That’s no exaggeration. EACH DAY. Your call will be returned in the order it was received. Same-day appointments are sometimes available. However, because our community is filled with so many dog-lovers who want to visit, it may not be returned the same day. Depending on the number of messages left before yours, your call may not be returned by our Adoptions crew for one or two business days. Please do not leave additional messages!

“When can I expect my appointment to be scheduled? Will it be the same day?”
Because we receive about 100 requests for an appointment per day, but can only allow approximately 10 dog viewing/adoption appointments per day to adhere to our COVID-era occupancy guidelines, it’s possible your appointment will not be scheduled to take place for at least one week in the future, usually longer. That means the dogs pictured at https://YourSPCA.org/Adoptable-Animals the day your call is returned will (hopefully) already be in new, loving homes by the time you are scheduled to come in. We understand how frustrating this can be, especially when you fall in love with a dog just through a photo on our website. We’re betting, though, that an all-new population of dogs will be available during your visit, and (hopefully) that you will find the love of your life that day!

“What if that DOESN’T happen? What if I DON’T find a new dog the day I visit? How do I make another appointment?”
Because you already had to wait what may have been a long time to visit the SPCA, we won’t make you call again! Before you leave the building, please stop at the Adoptions Desk. Your next appointment will be scheduled then and there, and you’ll be given your date and time to return.

“What should I do when I arrive for my scheduled appointment?”
Please note all visitors are required to wear masks upon entering the SPCA, and are asked to adhere to social distancing. When you arrive, simply check in at our Adoptions Desk! This way we’ll know you’re here and will be able to assist you and answer any questions you may have! For COVID tracing purposes, we may require the names of everyone in your party.

“What if I can’t make my scheduled appointment?”
Out of consideration for others just like you who want to bring a new family member into the home, we ask that you take a moment to call (you will be given a special cancellation number at the time your appointment is scheduled) and leave a message cancelling your appointment. This will allow us to schedule another potential adopter in your place, and hopefully another animal will be taken to a new home as early as possible. We appreciate the time you take to cancel, allowing another family to fill your spot.

“This appointment process is so complicated, and I’m missing out on a lot of dogs I think I would have liked to adopt. Isn’t there an easier way?”
Believe us, we understand. We’re in the business of finding loving, new homes for animals, and have dedicated our lives to doing just that. We, too, find this process frustrating, and would like nothing more than to clear the shelter in a day’s time. However, while this system is quite a bit more complicated, we’re willing to do whatever it takes to safely remain open and find new homes for these beautiful animals; right now, this is the safest way we can do just that while obeying our COVID occupancy guidelines. Like you, we can’t wait until this is all over. That’s why your patience and understanding are incredibly appreciated by our staff and volunteers.

“What if I want to adopt an animal other than a dog? Do I need an appointment?”

Yes AND No!

CATS: Appointments ARE required to adopt cats on Saturdays. Please call (716) 875-7360, ext. 207 to make your appointment. For cat adoptions  Monday through Friday, just stop in and visit us  11 a.m. through 4 p.m. (Our Adoptions Department closes at 5 p.m., however, you’ll want time to look around and hopefully begin the adoption process, so you’ll want to arrive no later than 4 p.m.)

FARM ANIMALS: Appointments are not needed, but you may call (716) 875-7360, ext. 212 or 215 for more information on any farm animals we have available.

OTHER SMALL ANIMALS: No appointments are necessary at this time.

Please note all visitors are required to wear masks upon entering the SPCA, and are asked to adhere to social distancing. We may need the names of everyone in your party for COVID tracing purposes. Due to our occupancy guidelines, depending on the number of people already visiting the animals you came to visit, you may have to wait in an overflow area or in your car until people exit the building.

“Where can I find more information?”
Find more on our COVID Response Phase adoption guidelines here >>
Find answers to other adoption questions here >>
Find photos and listings of adoptable animals here >>

THANK YOU FOR YOUR PATIENCE AS WE WORK TOGETHER TO FIND NEW HOMES FOR AS MANY ANIMALS AS POSSIBLE IN A SAFE, HEALTHY MANNER!

–Gina Lattuca, SPCA Serving Erie County Chief Communications Officer

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